Blog

Insights for better customer conversations

News, guides, and product updates from the RingQ team on cloud communications and contact center best practices.

RingQ 9.2.0.76: a phone in a car mount with an inset of a red padlock on a circuit board, and the headline Encrypted recordings, AI call insights and prompts in your language

RingQ 9.2.0.76: encrypted call recordings, voice prompts in your language and AI call insights

RingQ 9.2.0.76 adds bank-grade encrypted call recordings, voice prompts in 21 languages, AI call insights, Hebrew, simpler office hours and a hotel lobby TV.

Nov 13, 2026Manikandan Chockalingam

Webinar

Join RingQ's Next Gen PBX Alternative Webinar on 19 November

Join the RingQ team for The Next Gen PBX Alternative on Thursday 19 November. Two live 30-minute sessions, one for APAC and one for the Americas, on cloud PBX, contact center and deploying RingQ your way.

Nov 12, 2026Greg Garrett

RingQ now speaks Hebrew: the RingQ app in Hebrew on two phones, with the layout mirrored right to left

Product Releases

RingQ now speaks Hebrew: web and mobile, right to left

RingQ now works fully in Hebrew on the web app and the iPhone and Android apps, with the whole layout mirrored to read right to left. Here is what changes and how to switch.

Nov 11, 2026Manikandan Chockalingam

RingQ thumbnail: AI in phone systems, game-changer or buzzword? with an AI call summary card

VoIP

AI in Business Phone Systems: Game-Changer or Just Another Buzzword?

Most businesses just want their phone to ring, route calls and take a message. So does your business actually need AI in its phone system, or is it a buzzword looking for a problem to solve?

Nov 9, 2026Greg Garrett

RingQ November 2026 release: a smiling businesswoman on a phone call, with the headline and release highlights

Product Releases

RingQ November 2026 release: backup trunks, a new Reports page and RingQ as your phone’s calling app

RingQ’s November 2026 release: backup SIP trunks, a new Reports page, call cost billing, more SMS providers, and RingQ 9.3.0 for iPhone and Android.

Nov 7, 2026Manikandan Chockalingam

RingQ mobile app on iPhone showing the Home screen and an active call

Product Releases

Your whole office, now in your pocket: everything the RingQ mobile app can do

Calls that ring even when the app is closed, one-tap transfers, video calls, meetings, team and customer chat, and up to five extensions on one phone. Free on iPhone and Android.

Oct 26, 2026Manikandan Chockalingam

RingQ is protected against the critical PHP vulnerabilities

Security

RingQ Security Patch: Critical PHP Fixes (October 2026)

RingQ now ships patched PHP. New installs and the Docker image include the fix, and existing servers patch themselves on the next Update.

Oct 23, 2026Manikandan Chockalingam

RingQ: your business phone, in your pocket

Product Releases

The new RingQ: smoother, steadier and built for the way you work

A fresh interface, rock-solid reliability, secure one-click updates and a clearer view of every call. All live for RingQ customers today.

Oct 15, 2026Manikandan Chockalingam

RingQ CCaaS contact center driving ROI and business growth

Cloud PBX

How RingQ CCaaS Drives ROI and Business Growth

Consolidate your communications stack, optimize technology spending, and turn customer interactions into opportunities for revenue growth.

Oct 13, 2026Greg Garrett

RingQ 9.2 release new features for business communications

Product Releases

RingQ 9.2: New Features for Business Communications

RingQ 9.2 brings new features that help businesses communicate, collaborate and manage customer conversations more effectively.

Sep 21, 2026Manikandan Chockalingam