RingQ Softphone:A Browser-Based Dialer
No download, no install. RingQ Softphone is a WebRTC-powered dialer that runs in any browser — giving your agents full call control, queue management, wrap-up codes, and BLF presence from a single tab.
A Full Call Center Tool in Any Browser
RingQ Softphone is more than a dialpad in a browser — it's a complete agent workspace with queue management, wrap-up codes, and real-time presence, all without requiring a single download.
No Download Required
Run entirely in the browser using WebRTC — no plugins, no installs, no IT deployment required.
Full Call Control
Make, receive, transfer, hold, and park calls from any browser on any computer.
Queue Management
Log in and out of queues, view live queue stats, and manage your availability directly from the softphone.
Wrap-Up Codes
Categorise calls with wrap-up codes after each interaction — keeping your reporting accurate and your agents organised.
BLF Presence
See live colleague availability and click to call or transfer — all from inside the softphone interface.
Works Anywhere
Use any modern browser on Windows, Mac, Chromebook, or Linux — the softphone follows the user, not the device.
A Complete Dialer with Zero Installation
RingQ Softphone uses WebRTC to deliver HD-quality voice calls directly in the browser. Open a tab, log in, and your agents are ready to take calls — no downloads, no driver conflicts, no IT involvement.
Queue Management and Wrap-Up Codes Built In
The softphone isn't just a dialer — it's a full call center tool. Agents can log in and out of queues, monitor live wait times, apply wrap-up codes after calls, and use BLF to check colleague availability, all from the same browser window.
Wallboard and Real-Time Stats at a Glance
Supervisors can open the wallboard alongside the softphone to monitor team performance in real time. KPIs, queue depths, and agent statuses are all visible without leaving the browser — perfect for hybrid or remote teams.
Why Switch to a RingQ Cloud CX?
RingQ Cloud CX gives your team the tools to handle more calls, connect faster, and deliver better customer experiences — without wasting a second.
RingQ isn't just another Cloud CX communications system — it's a purpose-built platform designed to streamline your team's workflow, reduce friction, and power seamless collaboration from anywhere.
RingQ isn't just built for performance — it's built for value. Businesses of all sizes save more over time with RingQ's simple, transparent pricing model.
From hotels to call centers to global offices, RingQ is built to keep you connected to your customers wherever they are, on the channel they prefer.