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Pricing & editions

Choose the RingQ edition that fits

One company on its own server, many companies on one server with every feature, or many companies with the essential phone system. Compare what each edition includes today.

Enterprise

Single-Tenant

One company on a server of its own, with every RingQ feature.

  • One company per server
  • Licensed by concurrent calls
  • Every RingQ feature
  • Call queues, wallboard and contact center
  • Chat, SMS, eFax, WhatsApp and Telegram
  • Smart Intelligence (AI) and RingQ Meet
  • CRM integrations
  • Your own server, ISO or cloud
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Multi-tenant

Enterprise Multi-tenant

Many companies on one server, each with every RingQ feature.

  • Many tenants on one server
  • Licensed by users
  • Every RingQ feature for each tenant
  • Main tenant console to add tenants
  • Share extensions between tenants
  • White-label email and SMTP
  • Smart Intelligence (AI) and RingQ Meet
  • Your own server, ISO or cloud
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Multi-tenant

RingQ Core

Many companies on one server with the essential phone system.

  • Many tenants on one server
  • Licensed by Core extensions
  • Extensions, voicemail and group directory
  • SIP trunks, DIDs, IVR and ring groups
  • Outbound and emergency rules
  • Office hours, languages and music on hold
  • Reports and security rules
  • iPhone, Android and desktop apps
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Try RingQ free for 14 days. Hosted by RingQ, with the iPhone and Android apps.

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Which edition is right for you?

Start with how many companies will share the server, then how much of the contact center you need.

Choose Single-Tenant

You are one business and want the whole platform to yourself.

  • Your own server, not shared with anyone
  • You pay for the calls you make at the same time, not per user
  • Contact center, AI, chat and meetings are all included

Choose Enterprise Multi-tenant

You serve many businesses and they need the full contact center.

  • Add tenants and share extensions from the main tenant console
  • Each tenant gets queues, wallboard, AI, digital channels and RingQ Meet
  • You pay for the users you create

Choose RingQ Core

You serve many businesses that need a reliable office phone system.

  • Same multi-tenant console as Enterprise
  • Extensions, IVR, ring groups, trunks and DIDs for every tenant
  • No queues, AI, digital channels or web meetings, so it costs less

Need help choosing? Read the RingQ guides or talk to us.

Compare editions

Every feature listed here is in RingQ today.

Feature
Enterprise Single-Tenant
Enterprise Multi-tenant
RingQ Core
Licence & deployment
Licensed by
Concurrent calls
Users
Core extensions
Install on your own server (Debian ISO or cloud)
Many tenants (companies) on one server
Main tenant console to add tenants and share extensions
White-label email template and SMTP for tenants
Main tenant
Updates and Time Machine backups
Main tenant
Main tenant
Users & accounts
Extensions
Connections (desk phones, softphones and apps)
User roles
Owner, Manager, Supervisor, User, custom
Owner, Manager, Supervisor, User, custom
Owner and User (up to 5 Owners)
Group directory
Voicemail
Hotel front desk
Chameleon (brand colours and logo)
Call routing
Call Flow builder
SIP trunks and gateways
Phone numbers (DIDs)
IVR menus
Ring groups
Outbound rules
Emergency rules and trunk failover
Office hours and languages
Music on hold
Call queues
Conference rooms
Call Landing
Contact center
Contacts
Wallboard
Aux codes
Wrap-up codes
Listen, whisper and join calls
Queue callback
Billing (call cost)
Digital channels
Chat
SMS
eFax
WhatsApp and Telegram
Smart Intelligence (AI)
AI transcription and call summaries
AI Agent
AI Receptionists
Agent Coach
MCP (connect your AI assistant)
RingQ Meet
Video meetings
Screen sharing and whiteboard
Schedule meetings and webinars
Integrations
CRM: Salesforce, HubSpot, Zoho, Zendesk, Freshdesk
Migration tool
Apps
iPhone and Android apps
Windows and macOS desktop apps
Chrome extension and WordPress plugin
App in 21 languages
Accessibility options
Reports, security & tools
Reports
Security rules
Audit logs
Main tenant
Main tenant
SSL, storage and Secure Tunnel
Main tenant
Main tenant
Port scanner, capacity test, call debug and capture
Main tenant
Main tenant
Monitoring
Main tenant

“Main tenant” means the setting is managed once for the whole server by the main tenant (administrator), not by each tenant.

How licensing works

How is Single-Tenant licensed?
By concurrent calls: the number of calls that can be in progress at the same time. Users, extensions and phone numbers are not limited.
How is Enterprise Multi-tenant licensed?
By users. You buy a number of users and share them between your tenants from the main tenant console. There is no cap on calls.
How is RingQ Core licensed?
By Core extensions, each with a renewal date. You share them between tenants the same way as on Enterprise Multi-tenant.
What is the main tenant?
On a multi-tenant server, the main tenant is the administrator's console. It adds tenants, shares extensions and manages server-wide settings such as updates, SSL and backups. It does not make calls itself.