AI Receptionist
An AI Receptionist That Answers Every Call
RingQ AI Receptionists answer your calls by voice, reply from your own business information, book appointments in your calendar, and pass callers to a person whenever they need one.
- 24/7
- Calls answered
- 7
- AI providers
- 3
- Knowledge sources
- 2
- Calendar connectors
AI Receptionist · ext 5550
Priya Shah · +1 555 0142 · 01:12
Good morning, Harbor Dental. How can I help you today?
Hi, can I book a cleaning for tomorrow afternoon?
Tomorrow at 3:00 PM is free with Dr. Lee. Shall I book it for you, Ms. Shah?
Yes please.
A Virtual Receptionist Built Into RingQ
Create one receptionist or many. Each has its own extension, AI provider, voice and knowledge, and works with the numbers, IVRs and queues you already have.
Answers Every Call
Day, night and weekends, every caller gets a friendly answer instead of a ring-out or voicemail.
Knows Your Business
Answers from your notes, uploaded documents and website pages, and says so when it does not know.
Books and Emails
With Google Workspace or Microsoft 365 connected, it checks availability, books events and sends email.
Hands Over to People
Transfers the caller to the right extension, queue or group whenever a person is needed.
As Many as You Need
Create a receptionist per brand, department or language, each on its own extension.
Your Choice of AI
OpenAI, Claude, Gemini, Groq, DeepSeek, Grok or Azure OpenAI, with your own key per receptionist.
- 01On the Call
A Receptionist That Never Puts Callers on Hold
Each AI Receptionist has its own extension, greeting, voice and language. Point a phone number, an IVR option or an after-hours rule at that extension and it answers straight away, understands the question and replies in a natural voice.
- Own extension
- Greeting
- Voice and language
- Temperature
- 02Knowledge
Answers From Your Own Information
The AI Context box holds everything a receptionist may answer from: typed notes and FAQs, uploaded documents and pages of your website, which RingQ reads and keeps fresh on a schedule. During the call the AI looks up the passages that match the question. If the answer is not there, it offers to check or hand over instead of guessing.
- Manual context
- Documents
- Website sync
- No guessing
- 03Connectors
Checks Calendars and Books Appointments
Connect Google Workspace or Microsoft 365 and choose which tools each receptionist may use. It can look the caller up in contacts, check availability, create calendar events and send email, and it always asks the caller to confirm before booking or sending.
- Google Workspace
- Microsoft 365
- Contacts
- Calendar
- 04Voice
Clear Speech Recognition and Natural Voices
Save your company's Deepgram key once for crisp speech recognition and voices across every receptionist. OpenAI, Gemini and Azure OpenAI can also use their own live voice, and if a voice service is unavailable the call goes to a person rather than failing.
- Deepgram
- Native live voice
- Safe fallback
Set up in minutes
Four steps to your AI Receptionist
- 1
Create an AI Receptionist
Go to Settings > AI Receptionists > Create AI Agent and give it a name and a free extension.
- 2
Choose the AI and voice
Pick the AI provider, paste its key, then choose the voice engine, voice and language.
- 3
Teach it your business
Write the greeting and system prompt, then add notes, documents, website pages and connectors.
- 4
Test and go live
Call the extension, ask a real question, then route your number or IVR option to it.
Step-by-step instructions with screenshots: AI Receptionist guide
Frequently asked questions
What is an AI receptionist?
An AI receptionist is a virtual receptionist that answers phone calls by voice, answers questions from your business information, books appointments and transfers callers to a person when needed. In RingQ it is called AI Receptionists, also known as the Smart Intelligence (SI) Receptionist.
Which AI providers does it support?
OpenAI, Claude, Gemini, Groq, DeepSeek, Grok and Azure OpenAI. Each receptionist has its own provider and key, so you can try several side by side.
Do I need a Deepgram key?
Deepgram gives the receptionist speech recognition and voice. It is required for Claude, Groq, DeepSeek and Grok. OpenAI, Gemini and Azure OpenAI can use their own live voice without it.
Will it make things up?
It answers only from the prompt and context you give it. When the answer is not there, it says it will check or hands the call over, rather than guessing.
Can callers still reach a person?
Yes. Set up transfers so the receptionist connects callers to an extension, queue or group, for example when they ask for a person or the question is outside its knowledge.
Why Businesses Use an AI Receptionist
Every call is answered, even at night, at lunch and when the whole team is busy.
More RingQ AI