RingQ: The Best Alternative to Mitel
Mitel has long been a recognised name in business communications, particularly for traditional and hybrid phone systems. Many organisations have relied on Mitel solutions for years.
However, Mitel systems are often associated with higher costs, complex licensing, and heavier IT involvement—especially as businesses shift toward cloud-first operations. If you’re looking for a modern, cost-effective Mitel alternative, RingQ is the smart choice.
RingQ delivers all the essential communication features businesses need—without the complexity or expense that often comes with Mitel.
Why Choose RingQ Over Mitel?
-
Modern Cloud Communication
Without the Complexity
Mitel is known for on-premise and hybrid systems that can require hardware, maintenance, and specialised support. RingQ removes that complexity with a fully cloud-based solution:
- Cloud-Based Phone System
RingQ is 100% cloud-based, allowing your team to make and receive calls from anywhere, on any device—no physical PBX or server maintenance required. - Team Messaging and Collaboration
Unlike traditional Mitel setups that rely heavily on voice, RingQ brings messaging, file sharing, and collaboration tools into one unified platform. - HD Video Conferencing
RingQ includes built-in HD video conferencing for internal meetings and client calls, with screen sharing and virtual background support—no additional tools required. - Mobile and Desktop Apps
RingQ provides native mobile and desktop apps so users can manage calls, messages, and meetings from one interface, whether they’re in the office or on the move.
- CRM Integrations RingQ integrates seamlessly with popular CRM platforms like Salesforce and Zoho, helping teams track interactions and improve customer engagement—without complex configurations.
- Call Forwarding and Intelligent Routing Set up advanced call routing, business hours rules, and department-based call flows with ease—no IT skills needed.
- SMS and Social Media RingQ includes SMS and Social Media integrations as part of its unified communications offering, keeping all customer communication channels in one place.
- Chameleon Feature RingQ’s Chameleon feature allows businesses to customise the softphone interface based on individual user needs—something traditional Mitel systems don’t offer.
- Clear, Predictable Pricing
Mitel pricing can be difficult to navigate, often involving licensing tiers, hardware costs, and ongoing maintenance fees. RingQ keeps things simple.
- Flat Monthly Pricing
All essential features are included, with no hidden costs or surprise add-ons. - No Hardware Dependency
Because RingQ is cloud-based, there’s no need to invest in expensive PBX hardware or ongoing maintenance contracts. - No Long-Term Contracts
RingQ offers flexibility—you can upgrade, downgrade, or cancel without being locked in.
- Fast Setup and Ease of Use
Mitel systems often require professional installation and IT involvement. RingQ is designed for simplicity.
- Quick Onboarding
Get started in minutes with guided onboarding and simple setup processes. - User-Friendly Interface
RingQ’s clean, intuitive interface means minimal training and faster adoption across teams. - Seamless Number Porting
Switching from Mitel? Number porting is straightforward with minimal downtime.
- Reliability and Support You Can Rely On
Mitel offers proven reliability in traditional and hybrid deployments, but scaling typically requires additional hardware, licensing, and more complex capacity planning compared to RingQ’s cloud-first model.
- 99.99% Uptime
RingQ delivers enterprise-grade reliability without enterprise-level complexity. - 24/7 Customer Support
Expert support is available around the clock to help with setup, troubleshooting, and optimisation. - Comprehensive Knowledge Base
Access step-by-step guides, tutorials, and videos whenever you need them.
- Scalable for Growing Businesses
Mitel systems can be difficult to scale without additional infrastructure. RingQ grows with you.
- Custom Call Flows
Tailor call routing, extensions, and greetings to match your business needs. - Flexible Plans
Whether you’re a small business or a growing enterprise, RingQ adapts easily as your requirements change. - Integrations and Add-Ons
Enhance your system with analytics, call centre tools, and CRM integrations as needed.
Why Choose RingQ Instead of Mitel?
With RingQ, you get:
- All essential communication features in one platform
- Transparent, affordable pricing
- Cloud-based flexibility without hardware
- Easy setup and user-friendly design
- Reliable service with 24/7 support
Why stick with complex, costly Mitel systems when RingQ offers a simpler, more affordable alternative? Make the switch to RingQ today and experience communication without the complications.
