RingQ AI · Smart Intelligence
AI for Every Call, Agent and Meeting
RingQ AI answers your calls, coaches your agents while they talk, and turns every call and meeting into a summary you can read in seconds. It is built into your RingQ phone system, so there is nothing extra to connect.
- 7
- AI solutions
- 7
- AI providers
- 24/7
- Calls answered
- 1
- Phone system
Daniel Lee · Northwind Travel
Last note: asked about a refund for order 4471
I still haven't received my refund and it's been two weeks.
I'm sorry about that, let me check it for you right now.
Suggested reply
Copy“Your refund was approved on the 3rd. Refunds reach your card in 5 to 10 working days, so it should arrive by Friday. I'll email you the reference now.”
Source: Refund policy
AI solutions
Choose the AI your business needs
Start with one and add the others when you are ready. They all work together in the same RingQ system.
Why Businesses Add AI to Their Phone System
Callers get answers faster, agents get help in the moment, and managers finally see what happens on every call.
Never Miss a Call
AI answers when your team is busy or closed, and hands the caller to a person when it should.
Shorter, Better Calls
Agents get the right answer on screen while the customer is still talking.
Every Call Searchable
Transcripts, summaries and scores turn recordings into something you can read and search.
Your Data, Your Account
Runs on your own AI account, with keys stored encrypted and access set by user permissions.
How it fits together
AI at every step of the conversation
- 01
Before the call
AI answers
AI Receptionist, AI Voice Agent and AI IVR greet callers, answer questions and route them.
- 02
During the call
AI coaches
AI Agent Coach shows the live transcript, suggested replies and the caller's mood.
- 03
After the call
AI explains
Transcription, AI Call Insights and after-call notes show what happened and what's next.
- 04
In meetings
AI takes notes
Meet AI writes the meeting summary so nobody has to.
Your AI, your account
Pick the AI provider you trust
RingQ AI features run on your company's own AI account, so you choose the provider, see the usage and keep control of your data. Keys are stored encrypted and never shown again. Meet AI also comes with RingQ AI included, with no key needed.
AI Receptionist works with every provider listed. Each feature page shows the providers that feature supports.
- OpenAI
- Claude
- Gemini
- Groq
- DeepSeek
- Grok
- Azure OpenAI
Frequently asked questions
What is RingQ AI?
RingQ AI, also called Smart Intelligence (SI), is the set of AI features built into the RingQ phone system and contact center: AI Receptionist, AI Voice Agent, AI IVR, AI Agent Coach, AI call transcription, AI Call Insights and Meet AI summaries.
Do I need a separate AI subscription?
Most RingQ AI features use your company's own AI account, so you pay the AI provider directly for what you use. Meet AI summaries can also use RingQ AI, which is included with no key needed.
Which AI providers can I use?
AI Receptionist works with OpenAI, Claude, Gemini, Groq, DeepSeek, Grok and Azure OpenAI. AI Agent Coach works with OpenAI or Claude. The AI Voice Agent and AI Call Insights use OpenAI, and call transcription uses the RingQ AI engine or OpenAI. Each feature page lists what it supports.
Is my call data safe?
AI keys are stored encrypted and never shown again after saving. Recordings, transcripts and AI summaries can be encrypted on the server, and who can see them is controlled by user permissions.
Can the AI pass a call to a person?
Yes. The AI Receptionist and AI Voice Agent can transfer callers to an extension, queue or group, for example when the caller asks for a person or the AI does not have the answer.
Why Choose RingQ AI
No separate AI tool to buy, connect and train. RingQ AI uses the same extensions, queues, reports and permissions you already have.