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Webinar Nov 19: The Next Gen PBX Alternative. APAC 3 PM AEDT · Americas 11 AM ET

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RingQ Customer Centric Communications
RingQ University

Gain new skills, earn certifications, and master RingQ.

Structured tracks, real hands-on practice with an NFR license key, and a certificate you can verify anywhere.

RingQ University Basic Certification badge
RingQ University Advanced Certification badge
Partners Certified
500+
Certification Tracks
2
Study Modes
3
NFR Lab Days
30

Two tracks, one platform

Certification built around how RingQ is actually used

Pass the exam for a track to earn its certificate. Passing Basic unlocks Advanced.

RingQ University Basic Certification badge

RQU-BSC

Basic

Est.

8h

7 ModulesOnline ExamSelf-pacedNo prerequisites

For partners and administrators new to RingQ. Build a solid foundation across the core platform and pass the exam to earn your credential.

Curriculum

  • Cloud PBX Architecture & Setup
  • User & Extension Management
  • IVR & Call Flow Design
  • Call Queue Configuration
  • Voicemail & Notifications
  • Mobile App & Softphone Setup
  • Basic Troubleshooting

Pass score · 75%

Valid · 2 years

Enroll
RingQ University Advanced Certification badge

RQU-ADV

Advanced

Est.

16h

9 ModulesOnline ExamGuided + Self-pacedRequires RQU-BSC

For experienced partners ready to go deeper into enterprise deployment, advanced integrations, and complex call center environments.

Curriculum

  • SIP Trunk Configuration
  • Advanced IVR & Multi-Level Menus
  • Call Center Deployment
  • Predictive & Auto Dialer Setup
  • Omnichannel Configuration
  • Reporting & Analytics
  • API Integration & Webhooks
  • High Availability & Failover
  • Security Hardening

Pass score · 75%

Valid · 2 years

Enroll

Get trained your way

Flexible ways to learn RingQ

Choose self-paced study, a hands-on lab with your own NFR install, or a guided screen-by-screen walkthrough.

  • Person studying with a laptop and notebook at a desk

    Study Guide

    Work through structured documentation and configuration walkthroughs at your own pace, before or after the exam.

    PDF & VideoSelf-pacedAlways Updated
  • Data center server racks in a cloud lab environment

    Hands-on NFR Lab

    Install RingQ from an ISO image using a free NFR license key on your own VM or cloud, or practice on a free trial account. Either way, get hands-on safely.

    Live Environment30 Days AccessFull Admin
  • Instructor-led virtual training session on a video call

    Guided Walkthrough

    Follow a screen-by-screen tour of the CAP portal, call flow, and configuration screens with an instructor.

    Live InstructorQ&A IncludedRecorded

The process

From zero to certified

  1. 1

    Register

    Sign up for your chosen track via the RingQ Partner Portal. Pick Basic or Advanced based on your current experience.

  2. 2

    Study

    Work through the study guide, complete NFR lab exercises, or attend a guided walkthrough session, at your own pace.

  3. 3

    Pass the Exam

    Take the online proctored exam: 30 questions, 60 minutes. A minimum score of 75% is required to pass.

  4. 4

    Get Certified

    Get instant access to your digital certificate and shareable partner badge as soon as you pass. Valid for two years.

Nicholas Paras, Director of RingQ University

A message from the Director

Nicholas Paras

Office of the Director, RingQ University

Welcome to RingQ University! As the University Director, I'm excited to guide you through your learning journey. We offer two comprehensive courses: the Basic Product Knowledge Course and the Advanced RingQ Knowledge Course. You'll start with the basics, understanding the fundamentals of our cloud-based VoIP and PBX platform. Once you complete that, the Advanced Course will open up, empowering you to dive deeper into configuration, SIP trunks, physical phone setup, and cloud deployments.

Our courses are crafted for partners and customers to master technical details, from SIP certifications to ISO installations. Now, here's what you need to know:

  • You must complete the Basic Course before moving on to the Advanced.
  • You can attempt each track once every 14 days. Once you start, the clock is ticking.
  • The exam is timed, and when the time's up, it's auto-submitted.
  • Your score will show if you pass or not, with no detailed answer review.
  • Certificates are issued to your registered name and are unique to you.
  • Your results are stored securely, visible to your company admin.

With RingQ University, you'll gain the skills you need to succeed. Let's get started and take your expertise to the next level!

Partner program

Certification unlocks your next tier

RingQ partner tiers are tied to certification. Moving up means better margins, more support, and co-marketing that drives new business.

  • Priority technical support: jump the queue on every ticket
  • Increased reseller margins at Pro tier and above
  • Co-marketing materials and a RingQ-certified partner listing
  • Early access to beta features and new product releases
View partner program
  1. RingQ Starter Partner badge

    Starter

    Tier 1

  2. RingQ Pro Partner badge

    Pro

    Tier 2

  3. RingQ Champion Partner badge

    Champion

    Tier 3

  4. RingQ Expert Partner badge

    Expert

    Tier 4

  5. RingQ Legend Partner badge

    Legend

    Tier 5

  6. RingQ Carrier Partner badge

    Carrier

    Tier 6

For partners

RingQ Authorized Training Partner Program

Become an authorized training partner: hold your own courses, get access to official RingQ training materials, and issue RingQ certificates to your own customers.

Learn more

FAQ

Common questions

Everything you need to know before you register.

Can't find your answer? Contact us.

Take the exam and get RingQ certified now

Start with Basic, unlock Advanced, and put a verifiable credential behind your RingQ expertise.