Hassle-Free PBX Management with RingQ Cloud Call Center
Keep your agents connected and your admin team happy with a cloud PBX call center. A cloud call center is an online solution that provides inbound and outbound telephony to agents via the internet.
Unlike a regular cloud PBX, a cloud call center streamlines customer communication across multiple channels, including phone, email, text, social media, and more. It offers advanced features that are not available in a regular cloud PBX or on-premises solution.
RingQ is built for call centers and offers advanced call center features such as wallboard, queue strategies, ring groups, call routing and more – in the cloud.
Cloud Call Center or Cloud PBX
One could say that a cloud call center and a cloud PBX are one and the same. However, a cloud call center is built for handling large numbers of calls simultaneously as well as chats, emails, social media and SMS. Many cloud PBXs also offer those features but are not tailored for call centers.
- Cloud Call Center is built for bulk calls and messages
- Advanced Call Reporting
- Queue strategies and groups
- Call routing and automated flows
- Predictive dialer
- Agent rating
- Wallboard
Streamline all Communications Channels
Busy call centers receive communications from many different channels. Social media, WhatsApp, email, SMS, website chat, and of course phone calls. Enabling your agents to access all these channels from one cloud-based call center solution will boost their productivity & customer service.
- Boost agent productivity
- Increase customer satisfaction
- Higher retention rates
- Facebook & WhatsApp
- Website Live Chat
- Business SMS
- Email Tickets
RingQ: Affordable Cloud Call Center
RingQ cloud call center solution offers all the above (and a bit more) at a fraction of the cost of other cloud PBX and cloud call center solutions out there. With RingQ you will not only see a massive boost in productivity but also a massive drop in your monthly telco costs.
- 1 easy plan to choose from
- Plan includes:
- Agents
- Airtime
- DIDs
- No hidden costs or add-ons
- Trusted & tested
