RingQ Customer Centric Communications
Desktop App

Keep Your Team Connectedfrom Any Computer

RingQ Desktop App for Mac and Windows gives your team a full phone system on their computer — calls, queues, presence, and wallboard access, all in one native app.

RingQ Cloud Call Center built for efficiency with agent BLF grid and softphone interface

Everything Your Team Needs, on Any Computer

The RingQ Desktop App is a full-featured communications client for Mac and Windows. One download gives your team access to calls, queues, presence, and real-time dashboards — no browser required.

Mac & Windows Native

A single download for macOS and Windows — optimised for the operating system your team already uses.

Full Call Control

Make, receive, transfer, park, and record calls directly from the desktop app with a single click.

Queue Management

Log in and out of queues, monitor live queue depth, and manage agent availability — all from the desktop.

Wallboard Access

View real-time team KPIs and queue stats in the built-in wallboard — no separate screen or login needed.

BLF Presence

See your colleagues' live status — available, busy, on a call — and click to call or transfer in one action.

Secure by Default

Encrypted communications with the same enterprise security features as the RingQ web and mobile apps.

Native App

A Full Phone System on Your Computer

RingQ Desktop brings your entire phone system to your Mac or Windows PC. Make and receive calls, manage transfers, park calls, and access your full contact directory — all without opening a browser tab.

RingQ desktop app interface
Team Supervision

Queue Management and Wallboard in One Place

Supervisors get a live view of every queue and agent from the desktop app. Monitor wait times, log agents in and out of queues, and check BLF presence without switching between tools or windows.

RingQ customizable wallboard dashboards tailored to specific queues and teams
Workforce Flexibility

Built for Office and Remote Teams

Whether your team is in the office or working remotely, the RingQ Desktop App keeps everyone connected on the same system. Log in on any Mac or Windows computer and your extensions, queues, and presence follow you.

RingQ VoIP apps connecting remote, hybrid, and mobile teams across a live network

Why Switch to a RingQ Cloud CX?

RingQ Cloud CX gives your team the tools to handle more calls, connect faster, and deliver better customer experiences — without wasting a second.

RingQ isn't just another Cloud CX communications system — it's a purpose-built platform designed to streamline your team's workflow, reduce friction, and power seamless collaboration from anywhere.

RingQ isn't just built for performance — it's built for value. Businesses of all sizes save more over time with RingQ's simple, transparent pricing model.

From hotels to call centers to global offices, RingQ is built to keep you connected to your customers wherever they are, on the channel they prefer.