RingQ News & Product Updates
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PBX info
Multi-Tenant PBX vs. Single-Tenant PBX: Which is Right for Your Business?Â
Whether you’re running a small startup, a growing mid-sized company, or a large enterprise, your phone system is a critical part of how you serve customers, collaborate internally, and close deals. One of the big ...
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News
RingQ Receives 2025 Contact Center Technology Award from CUSTOMER MagazineÂ
RingQ is honored for improving customer service technology and improving the customer experience HOUSTON, TEXAS, 7TH AUGUST 2025 — TMC, a global, integrated media company, announces today that RingQ is named as a 2025 Contact ...
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How-to
Unlock Team Efficiency: Introducing the New RingQ Dialer for SalesforceÂ
Contact center teams today face growing pressure to connect with more prospects, leads and customers faster — without sacrificing the quality of interactions. Enter the new RingQ Dialer, now fully integrated with Salesforce, designed to ...
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Product Releases
Say Goodbye to Manual Call Routing—Meet the Office Hour Switch!Â
Managing your business calls just got a whole lot easier! RingQ is introducing Office Hour Switch—a feature designed for all users which allows you to easily switch from out of office to available with a ...
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News
Meet the RingQ Team at Channel Partners Conference & Expo 2025!Â
Are you attending the Channel Partners Conference & Expo in Las Vegas from March 24-27, 2025? Don’t miss the opportunity to visit the RingQ booth #1163 conveniently located opposite the central bar! Our sales and product ...
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Product Releases
Manage Calls & Contacts with the Salesforce CTI DialerÂ
Save time, boost productivity, and enhance customer service with the new Salesforce CTI Dialer for RingQ. Setting up and configuring the integration is effortless—it only takes a few simple steps. Once everything is in place, ...
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Call Center
RingQ AI: The Most Human-Like AI Agent in Call Center SoftwareÂ
In the rapidly evolving sector of call centers, one thing will make your business differentiate from the rest in providing stellar customer service experience: RingQ AI. Unlike any other AI agent, RingQ AI has set a new ...
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News
RingQ Achieves ISO 27001:2022 Certification for Top-Tier Security
RingQ Earns ISO 27001:2022 Certification, Ensuring Enhanced Security for Cloud PBX Services. Houston, Texas, January 8th, 2025 – RingQ, an experienced provider of business communications technology, today announced it has officially obtained the ISO 27001:2022 certification, solidifying ...
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VoIP
How to Choose the Ideal SIP Trunk Provider for Your BusinessÂ
Businesses need reliable communication systems. All elements of your business rely on being able to effectively communicate; whether it’s accounting to follow up pending invoices, marketing to send campaigns, sales to follow up leads or ...
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Product Releases
Streamline your Processes with the RingQ and Autotask Integration
Autotask and RingQ users can now easily integrate the two solutions. Autotask is an IT Service Management (ITSM) system that offers automation, centralized alert management, and remote device control. It also has an inbuilt CRM ...
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Product Releases
AI Provider Integration Diagram and requirements
AI Provider Requirements RingQ sends as linear 16-bit Pulse-Code Modulation (PCM), which is an uncompressed audio data format (often .raw or .pcm) with audio that is sampled at 16 kHz. Please provide the following: Websocket ...
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News
RingQ Launches Pioneering Cloud Call Center Solution with Integrated UC Features for US Enterprises
New RingQ solution brings agility, efficiency, and scalability to customer centric businesses across the United States. Houston, Texas, October 9th, 2024 – RingQ, an experienced provider of business communications technology, today announced the launch of its ...
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Cloud PBX
Top Cloud PBX Features your Business Needs
Cloud PBX (Private Branch Exchange) systems offer a range of features that help streamline communication, enhance productivity and boost customer service. When choosing your Cloud PBX, make sure look out for these top features: Auto ...
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Cloud PBX
What to look for in your Business Communications System
The process of choosing your business communications system can be tiresome, time-consuming and extremely overwhelming and stressful. With so many options available in the market you can easily forget what it is you first set ...
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VoIP
What’s a Custom VoIP Solution?
No two businesses are the same. That said, why should it be expected that they need the same VoIP solution to meet their different needs? By choosing to use custom VoIP solutions businesses are offered ...
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VoIP
Choosing the Best VoIP Service
Determining the “best” VoIP service depends on individual needs, preferences, and the specific business requirements. Several VoIP services are consistently praised for their features, reliability, and customer support. When choosing your VoIP Service you must ...
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Call Center
Boost Call Center Performance & Customer Retention with Integrated Wallboard
Having a wallboard in your call center is vital for agents to stay on top of their game and ensure they’re meeting the SLA times. Call Center wallboards are typically displayed on a monitor within ...
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VoIP
Manage Calls from Anywhere with Softphones for iOS, Android & Web
Never miss a call and work-on-the-go with RingQ’s softphones for iOS, Android and web. The softphones are included in RingQ at no extra cost! The RingQ softphone is unlike any other softphone in the market ...
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Cloud PBX
Does your Small Business need a Cloud PBX?Â
The short answer to whether your small business needs a cloud PBX? Yes, it does. As a small business you’re more conscious on how much money you spend than let’s say a large enterprise is. ...
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