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Call Center
Predictive Dialer vs Auto Dialer: Differences, Advantages, and Which Should You Use
Home Automated dialing technology improves efficiency, reduces idle time, and increases call volumes. Two of the most used systems are auto dialers and predictive dialers. While they may sound similar, they function quite differently and ...
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Events
Meet RingQ at ITEXPO 2026 – Booth #1636
Home We’ll be exhibiting at ITEXPO 2026, taking place February 10–12 at the Greater Broward County Convention Center in Fort Lauderdale. You’ll find us at Booth #1636, alongside thousands of technology leaders, buyers, resellers, and ...
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News
RingQ and Snom Unite to Enhance Customer Communications with Cloud-Driven Telephony
Home Partnership follows successful interop testing between Snom IP phones and RingQ Cloud PBX, enabling effortless configuration. Houston, Texas & Berlin, Germany, 08 January 2026 – RingQ, a customer-centric Cloud CX communications platform, and Snom, a ...
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Product Releases
Meet the RingQ Digital Contact Wallet: Verified Contacts. Instant Calls.
Home We’re ending the year with some exciting news. Introducing the RingQ Digital Contact Wallet — a secure, modern way to share verified contact details using QR codes and mobile wallets, with instant click-to-talk powered ...
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News
Season’s Greetings from RingQ
Home Wishing You a Wonderful Holiday Season and a Successful New Year 2026 As the year comes to an end, we’d like to thank our customers, partners, resellers, and the entire RingQ team for being ...
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VoIP
Why Native Apps Matter in UCaaS — And How RingQ Helps You Sell More
Home Reliability isn’t a “nice to have.” It’s the baseline. If calls are delayed, notifications don’t arrive, or mobile apps drain batteries, customers notice — and they don’t stick around. That’s why more partners are ...
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News
RingQ Grabs “Best Cloud Communications Platform” from Business Honor
Home RingQ has done it—and we couldn’t be more thrilled to share the news! Business Honor has officially named RingQ the Best Cloud Communications Platform, recognizing the platform’s outstanding innovation, reliability, and customer-centric design. This ...
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Product Releases
Powered by Debian 12: RingQ’s Boosted Security & Future-Ready Performance
Home The latest version of RingQ ensures that all new deployments run on Debian 12 (“Bookworm”). What does this mean? It means the RingQ platform is now more secure, more reliable, more stable, and better ...
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Call Center
How Does a Predictive Dialer Work?
Home Efficient customer outreach is critical. A predictive dialer is a powerful tool that automates outbound calling, improves agent productivity, and enhances customer engagement. But how does it actually work, and what features should businesses ...
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News
RingQ Awarded Certificate of Excellence for Empowering Enterprise-Level Communication
Home We are thrilled to announce that RingQ has been awarded the prestigious Certificate of Excellence by Business Honor, recognizing our commitment to innovation, performance, and the continuous empowerment of enterprise-level communication. This award highlights RingQ’s ...
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News
RingQ’s Cloud-Native Multi-Tenant PBX — Now Deployable via ISO on AWS Marketplace
Multi-Tenant UCaaS for Service Providers, MSPs, and Resellers deployable via AWS Marketplace. HOUSTON, TEXAS – 11/25/2025 — RingQ, a customer-centric Cloud CX communications platform, announces that its Cloud PBX platform is now available for deployment through a downloadable ISO image ...
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News
RingQ & Telnyx Partner to Deliver Reliable and Scalable Cloud CX Communications
Successful interoperability testing enables Telnyx to be seamlessly selected as a SIP trunk provider within RingQ’s Cloud CX platform. HOUSTON, TEXAS – November 20, 2025 — RingQ, a customer-centric Cloud CX communications platform, is pleased to ...
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How-to
STIR/SHAKEN Implementation Checklist for Communication Service Providers
Robocalls and caller ID spoofing have been persistent challenges for communication service providers (CSPs) and their customers. To combat this, the STIR/SHAKEN framework has become a critical industry standard in North America, and CSPs must ensure ...
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News
RingQ Launches Multi-Tenant Cloud PBX on DigitalOcean — Scalable UCaaS for Service Providers, MSPs, and Resellers
HOUSTON, TEXAS – November 4, 2025 — RingQ, a customer-centric Cloud CX communications platform, announces the launch of its multi-tenant Cloud PBX, now available for seamless deployment via ISO on DigitalOcean. This release gives service ...
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Call Center
How to Use AI to Boost Customer Service with IVR
Customer expectations have evolved — they want instant answers, smooth interactions, and personalized experiences. For businesses, that means relying on outdated call menus or long wait times is no longer an option. This is where ...
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News
RingQ Announces Launch of Multi-Tenant Cloud PBX — Available via ISO on Azure Marketplace
RingQ Multi-Tenant UCaaS Now Available for Scalable, Cloud-Native Deployment — Designed for Service Providers, MSPs, and Resellers HOUSTON, TEXAS – 10/21/2025 — RingQ, a customer-centric Cloud CX communications platform, announces the release of its multi-tenant ...
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Events
RingQ Is Headed to CVx 2025 – Visit Us at Booth #3016!
We’re exhibiting at CVx 2025, taking place November 3–5, 2025, at the Renaissance Hotel & Spa in Glendale, Arizona! You’ll find us at Booth #3016, where our team will be ready to connect, collaborate, and ...
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How-to
Stronger Together: How RingQ’s Global IP Blacklisting Protects Every User
When it comes to online threats, it’s not if someone will try to attack — it’s when. That’s why RingQ takes security seriously at every level of your business, protecting your calls, data, and systems ...
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Product Releases
Beefed-up Security, Faster Performance & Enhanced UI with Latest RingQ Update
A new version of RingQ is available for download and it’s packed full of enhancements that not only make the solution more secure with new and improved anti-hacking mechanisms, it’s also more performant with more ...
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Call Center
Omnichannel 101: What It Means for Your Digital Strategy
Customer journeys have never been more complex. A single purchase might start with a social media post, continue through a website visit, shift into a live chat conversation, and end with an in-store pickup. Businesses ...
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Events
RingQ at GITEX Global 2025 – See You in Dubai!
We’re thrilled to announce that RingQ will be exhibiting at GITEX Global 2025 from 13–17 October 2025 at the Dubai World Trade Centre. Find us at Hall 26, Booth C91 (H26C91). This year, we’re bringing ...
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Channel Partners
White Label VoIP Reseller & Partner Programs: How RingQ Helps You Build Revenue Without Competition
For IT providers, MSPs, and telecom consultants, VoIP has been and still is one of the fastest-growing opportunities in the communications space. Businesses of all sizes are moving away from traditional phone systems and embracing ...
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Events
RingQ at UC EXPO London 2025 – See Us at Stand D44
RingQ is exhibiting at UC EXPO London, taking place on 1–2 October 2025 at ExCeL London. This is one of the UK’s leading events for unified communications and workplace collaboration, and we can’t wait to ...
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News
RingQ Named a Winner of the 2025 Communications Solutions Product of the Year Award
RingQ empowers businesses to deliver faster, smarter, and more personalized customer interactions through one unified platform. HOUSTON, TEXAS, 8/27/25 — RingQ announced today that TMC has named RingQ’s Cloud CX solution as a winner of ...
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Channel Partners
Grow Faster with RingQ: The Multi-Tenant Platform Built for Partners
Channel partners need more than just a platform—they need a trusted partner who makes it easy to deliver reliable, secure, and scalable solutions to customers. That’s where RingQ comes in. Designed with both channel partners ...
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Cloud PBX
Multi-Tenant PBX vs. Single-Tenant PBX: Which is Right for Your Business?
Whether you’re running a small startup, a growing mid-sized company, or a large enterprise, your phone system is a critical part of how you serve customers, collaborate internally, and close deals. One of the big ...
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News
RingQ Receives 2025 Contact Center Technology Award from CUSTOMER Magazine
RingQ is honored for improving customer service technology and improving the customer experience HOUSTON, TEXAS, 7TH AUGUST 2025 — TMC, a global, integrated media company, announces today that RingQ is named as a 2025 Contact ...
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How-to
Unlock Team Efficiency: Introducing the New RingQ Dialer for Salesforce
Contact center teams today face growing pressure to connect with more prospects, leads and customers faster — without sacrificing the quality of interactions. Enter the new RingQ Dialer, now fully integrated with Salesforce, designed to ...
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Product Releases
Say Goodbye to Manual Call Routing—Meet the Office Hour Switch!
Managing your business calls just got a whole lot easier! RingQ is introducing Office Hour Switch—a feature designed for all users which allows you to easily switch from out of office to available with a ...
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Events
Meet the RingQ Team at Channel Partners Conference & Expo 2025!
Are you attending the Channel Partners Conference & Expo in Las Vegas from March 24-27, 2025? Don’t miss the opportunity to visit the RingQ booth #1163 conveniently located opposite the central bar! Our sales and product ...
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Product Releases
Manage Calls & Contacts with the Salesforce CTI Dialer
Save time, boost productivity, and enhance customer service with the new Salesforce CTI Dialer for RingQ. Setting up and configuring the integration is effortless—it only takes a few simple steps. Once everything is in place, ...
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Call Center
RingQ AI: The Most Human-Like AI Agent in Call Center Software
In the rapidly evolving sector of call centers, one thing will make your business differentiate from the rest in providing stellar customer service experience: RingQ AI. Unlike any other AI agent, RingQ AI has set a new ...
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News
RingQ Achieves ISO 27001:2022 Certification for Top-Tier Security
RingQ Earns ISO 27001:2022 Certification, Ensuring Enhanced Security for Cloud PBX Services. Houston, Texas, January 8th, 2025 – RingQ, an experienced provider of business communications technology, today announced it has officially obtained the ISO 27001:2022 certification, solidifying ...
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VoIP
How to Choose the Ideal SIP Trunk Provider for Your Business
Businesses need reliable communication systems. All elements of your business rely on being able to effectively communicate; whether it’s accounting to follow up pending invoices, marketing to send campaigns, sales to follow up leads or ...
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Product Releases
Streamline your Processes with the RingQ and Autotask Integration
Autotask and RingQ users can now easily integrate the two solutions. Autotask is an IT Service Management (ITSM) system that offers automation, centralized alert management, and remote device control. It also has an inbuilt CRM ...
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Product Releases
AI Provider Integration Diagram and requirements
AI Provider Requirements RingQ sends as linear 16-bit Pulse-Code Modulation (PCM), which is an uncompressed audio data format (often .raw or .pcm) with audio that is sampled at 16 kHz. Please provide the following: Websocket ...
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