RingQ Customer Centric Communications

Configuring Telnyx SIP Trunk (IP Based)


Introduction

This guide provides detailed instructions for configuring a Telnyx SIP trunk with your RingQ account using an IP-based connection. Unlike the registered method, a peer connection relies on IP authentication, eliminating the need for SIP credentials and enabling a direct, secure connection between RingQ and Telnyx.

Login to your Telnyx Account

Telnyx Account
1

Navigate to Real-time Communications > Voice > SIP Trunking.

2

Click Create SIP Connections.

Telnyx IP based configuration
3

Enter the trunk name.

4

Select Type as IP address.

5

Click the Create button.

Add the RingQ public IP Address
6

Add the RingQ public IP address.

7

To add a prefix, use the Tech Prefix field.

Telnyx SIP Trunk configuration
8

In the Configurations tab, select an Anchor Site based on your location. The remaining values can be left as default.

Telnyx Inbound Settings
9

In Inbound Settings:

  1. Add the channel limit based on your trunk selection.
  2. Edit the codecs based on the screen shown above.
  3. Update the Ringback timeout, No answer timeout, and Channels limit fields.
  4. Leave the remaining settings as default.
Telnyx outbound settings
10

In the Outbound Settings tab:

  1. Add the channel limit based on your subscription.
  2. Leave the remaining settings as default.
11

Click Next.

Add DID
12

In the Connection Settings tab, click Assign DID Number to this trunk to configure the DID.

Assign or Buy DID
13

To assign an existing DID number, click the Assign button.

14

Click Buy DID to purchase a DID number.

Telnyx assigned DID
15

Once assigned, you will see the number on the trunk.

16

Click Complete.

RingQ SIP Trunk Configuration

SIP Trunk configuration
1

Log in to your RingQ instance.

2

Go to Settings > Call Flow > SIP.

SIP Templates
3

Click Supported SIP Templates.

Select your country
4

Select the country that you want to configure.

5

Select the provider logo.

6

Select the IP-Based template.

Configure your Telnyx SIP Trunk in RingQ
7

Enter the trunk name.

8

Leave the username and password fields empty.

9

Enter the outbound caller ID that you want to use as the main number.

10

Click Create.

Registered Trunk
11

The SIP trunk is now registered, and the status will be green.

Configuring Outbound Rules

Configuring outbound rules in RingQ
1

Go to Settings > Global Settings > Outbound Rules.

Add an outbound rule
2

Click Outbound Rule +.

Enter your outbound rule
3

Enter the rule name and prefix details.

4

Select Route as Telnyx SIP.

Configuring Inbound Rules

Configure an inbound rule in RingQ
1

Go to Settings > Call Flow > Add DID.

Add a DID
2

Click the Add DID number button (shown above).

Add a DID in RingQ
3

Enter the DID number.

4

Click Create.

Drag and drop your DID
5

The DID will appear in the Available DID Numbers list.

6

Click the DID number and drag it to where it is needed.

Create an IVR
7

When you drop the DID number, you will be given the option to create an extension, IVR, or queue, or to add it to an existing extension, IVR, or queue.