RingQ Customer Centric Communications

Manual Provisioning for Yealink


Introduction

In RingQ, supported IP phones can be automatically configured once tested and approved. However, you can also provision Yealink IP phones manually through the RingQ Management Console. RingQ simplifies this process by providing a unique provisioning link that can be sent directly to the IP phone for setup. Supported Yealink IP phones: T33G, T30P, T40G

Obtaining the IP Phone’s MAC Address

Yealink IP Phone Model and MAC Address
  • You can find the MAC address and phone model on the back of the phone.
Yealink MAC address from phone menu.
  • You can also find the MAC address from the phone's menu: Menu > Status.
Yealink Web UI - IP Phone MAC address.
  • From the Yealink web portal, click the Status tab.

Obtaining the IP Phone’s IP Address

To identify the IP address of your phone, you can use:

  • Any third-party LAN scanner app
Yealink phone IP Address.
  • From the phone's menu: Menu > Status
  • From the Yealink web portal, click the Status tab.

Provisioning your Yealink IP Phone

RingQ generates the provisioning information for the phone and makes it accessible through a provisioning URL. The IP phone must connect to this URL to retrieve its configuration settings and authentication details. Below is the procedure for manually provisioning a Yealink IP phone.

1

From your Yealink web UI, go to Account Tab > Advanced and set the following items:

Yealink IP Phone Manual Configuration
  • Subscribe for MWI: Enabled
  • Subscribe Register: Enabled
Yealink manual provisioning
2

Under Security Tab > Trusted Certificate, set Only Accept Trusted Certificates to Disabled.

Yealink manual provisioning.
3

Provide the necessary information for the following areas:

  • Label: Display name of the IP phone (e.g., 1017 | John Smith)
  • Display name: (Optional) Description of the extension user (e.g., John Smith)
  • Register name: (Optional) Registered extension user (e.g., 1017)
  • Username: Extension number of the user (e.g., 1017)
  • Password: Password provided from the portal
  • Server Host: Provided SIP URL
  • Port no.: Default port number (5060)
4

Click Confirm.

Configuring NAT/STUN Settings

Manual provisioning for Yealink with RingQ.
Manual provisioning STUN settings for Yealink.
1

Log in to the device's web interface as an administrator.

2

In the left menu, go to Network → NAT.

3

Set Active to Enabled.

4

In STUN Server, enter: stun.ringq.com.

5

In STUN Port, enter: 3478.

6

Click Save/Apply.

7

Reboot the device if prompted, then confirm that registration and keep-alive are stable.

Tip: Make sure UDP port 3478 is allowed outbound on your network/firewall so STUN can work properly.