RingQ Customer Centric Communications

RingQ Notifications on Android

Introduction

This guide shows you how to enable/disable notifications from your RingQ app on your Android device. You can choose to only be notified for certain actions or not at all as well as configure your phone’s DND (Do Not Disturb) option.

Managing System-Wide Notifications

From your Android device:

1. Open the Settings app (gear icon)

2. Scroll down and tap on Notifications

3. Toggle Show notifications to enable/disable all notifications

4. Adjust how notifications appear when your device is locked:

  • Show all notification content
  • Hide sensitive content
  • Don’t show notifications at all

Configuring App-Specific Notifications

View and Manage App Notifications

1. In Notification settings, scroll down to see all your apps

2. Tap on “RingQ” app to configure its notification settings

3. Toggle the main switch to enable/disable all notifications for that app

App Notification Settings Include:

  • Sound and vibration options
  • Notification dots on app icons
  • Pop-up (heads-up) notifications
  • Notification priority level
  • LED indicator light (on supported devices)

Notification Channels

Modern Android versions (8.0+) use notification channels to give you granular control:

1. Open your app’s notification settings

2. You’ll see different notification categories (channels)

3. Tap on any channel to customize how those specific notifications behave For example, messaging apps might have channels for:

  • Direct messages
  • Group chats
  • Mention alerts
  • Friend requests

Do Not Disturb Mode

Manage when notifications appear with Do Not Disturb:

1. Go to Settings > Sound or Settings > Notifications > Do Not Disturb

2. Configure which notifications can break through DND mode

  • Calls from specific contacts
  • Messages from priority contacts
  • Repeat callers
  • Alarms and reminders

Scheduling Do Not Disturb

1. In Do Not Disturb settings, tap on Schedules

2. Create schedules for:

  • Sleeping hours
  • Work meetings
  • Personal time

Notification history

On newer Android versions (11+):

1. Go to Settings > Notifications >

2. Toggle Use notification history to ON

3. View recently dismissed notifications here

Troubleshooting

If you’re not receiving notifications as expected:

Check Battery Optimization

1. Go to Settings > Battery > Battery optimization

2. Find the app you’re not receiving notifications for

3. Set it to Don’t optimize to prevent the system from restricting background activity

Check App-Specific Issues

1. Ensure the app is updated to the latest version

2. Open the app and look for in-app notification settings

3. Clear the app’s cache:

  • Go to Settings > Apps
  • Select the app
  • Tap Storage & cache > Clear cache

Device-Specific Settings

Different Android manufacturers (Samsung, Xiaomi, etc.) may have additional notification settings:

  • Samsung: Check Settings > Advanced features
  • Xiaomi/MIUI: Check Settings > App permissions > Autostart
  • OnePlus: Check Settings > Battery > Battery optimization

Additional Tips

  • Notification Dots: Enable/disable the small dots that appear on app icons
  • Notification Snoozing: On supported devices, slide a notification slightly to the side and tap the clock icon to snooze it
  • Silent Notifications: Some notifications can be set to appear silently in the notification shade without alerting you
  • Notification Light: Some Android phones have LED lights for notifications that can be customized