How to Configure the Chat Widget in RingQ Chat Settings

Introduction

This guide explains how to configure the RingQ chat widget using the Chat settings, allowing you to control its appearance and behavior.

Getting Started

1. Log in to the RingQ Admin Dashboard using your administrator credentials.

Click on web chat

2. Go to: Settings → Global → Chat Settings → WebChat

Creating a WebChat (Widget Type)

Follow the steps below to create a WebChat configured as a Widget, which allows you to embed the chat interface directly into your website.

Create a WebChat

1. From the WebChat configuration page, click the “WebChat Create +” button.

Add a web chat

2. The Add WebChat window will open, where you can define the settings for your new WebChat.

3. Fill in all mandatory fields to ensure the WebChat is created successfully.

• In the Name field, provide a descriptive name for the WebChat.
• In the URL field, input the website domain where the chat widget will be embedded.

Under Type, choose from the available options:

• Widget – for embedding the chat directly into a website
• Plugin – for CMS or platform-based integration.

4. Choose Widget to configure this WebChat for use as an embeddable chat widget.

5. Click the Create button.

WebChat List

6. Once created, the WebChat widget will appear in the WebChat list, where you can proceed to retrieve the widget script, customize its appearance, or make further updates.