RingQ Customer Centric Communications

Configuring Telnyx SMS


Introduction

This guide explains how to set up Telnyx as your SMS provider within the RingQ platform. This integration enables you to send and receive SMS messages directly from RingQ.

Configuring Telnyx (Generic API)

1

Log in to your RingQ Admin Dashboard.

Chat Settings
2

Go to Settings > Global > Chat Settings.

Open the SMS tab
3

Click the SMS tab.

On the left panel, click the Generic API dropdown
4

On the left panel, click the Generic API dropdown.

5

Select Telnyx.

Click the Create Telnyx button
6

Click the Telnyx Create + button.

Enter a Name for the configuration
7

Enter a name for the configuration.

Telnyx API Key ID
8

Copy the API Key from your Telnyx dashboard and paste it into the Access Token field in RingQ.

Telnyx Phone Number
9

Copy the Phone Number from the Telnyx Number Settings and paste it into the Phone Number field in RingQ.

10

The Webhook is automatically generated by the system.

11

Click Create.

Once you complete the configuration, your Telnyx SMS setup will appear in the SMS page list within RingQ.