RingQ Customer Centric Communications

Installing RingQ on Dedicated Hardware


Installation Guide

Dedicated Hardware Using the RingQ Debian Installer

Debian-based Installer | Bare-metal

This guide explains how to install RingQ on a dedicated hardware device. It's ideal for on-premises deployments where you need complete control over your communications environment while benefiting from RingQ's full feature set and reliability.

The guide is split into four parts:

  • Part 1 – Preparing installation media for a dedicated (bare-metal) hardware deployment
  • Part 2 – Booting the installer and configuring the network
  • Part 3 – Setting up the administrator account and partitioning the disk
  • Part 4 – First boot, automated RingQ setup, and license activation

Note: Before starting the installation, make sure the server has a stable network connection and that the required firewall or network ports are allowed, to avoid service connection issues during setup.

Part 1: Prepare Installation Media for Dedicated Hardware

Step 1: Open the RingQ website and go to Get Started

Navigate to the RingQ website and locate the “Get Started” button in the top-right corner of the page. This takes you to the download options for all supported deployment methods.

On the “Get Started With RingQ Today” page, find the On-Premise card and click DOWNLOAD ISO. This downloads the Debian-based ISO (version 9.1 at the time of writing) that will be used to install RingQ on your own server.

Figure 1 — Get Started page: On-Premise card with the Download ISO button highlighted

Step 2: Create a bootable USB drive with Rufus

Convert the USB drive containing the RingQ ISO into a bootable installation device using Rufus. Download Rufus from the official Rufus website (rufus.ie) if you don't already have it installed.

  • Device — select your USB drive
  • Boot selection — select the downloaded RingQ ISO file
  • Click START to write the image to the USB drive

Figure 2 — Using Rufus to create a bootable RingQ installation USB drive

Note: Writing the image erases everything currently on the USB drive. Once complete, boot the target server from this USB drive to begin installation.

Part 2: Boot and Network Configuration

Step 3: Launch the installer

When the server boots from the RingQ installation media, the RingQ Debian installer menu appears in BIOS mode with “Install RingQ” pre-selected. Leave it selected and either press Enter or wait — the installer boots automatically after a short countdown.

Figure 3 — RingQ Debian installer boot menu

Step 4: Configure the network

If the server has multiple network interfaces, the installer asks you to choose which one to use as the primary interface for the installation. The first connected interface found is selected by default (for example, enp3s0) — confirm it, or select a different interface if your network cable is connected elsewhere, then continue.

Figure 4 — Configure the network: selecting the primary network interface

Part 3: User Account and Disk Partitioning

Step 5: Set the root password

Enter a strong root password for the system administrative account. Use a mix of letters, numbers, and punctuation, and avoid dictionary words or anything easily associated with you. Leaving this field empty disables the root account and instead grants the initial user account sudo privileges.

Figure 5 — Set up users and passwords: entering the root password

Step 6: Confirm the root password

Re-enter the same root password to verify that it was typed correctly, then continue.

Figure 6 — Set up users and passwords: confirming the root password

Step 7: Choose a partitioning method

Select a disk partitioning method. “Guided — use the largest continuous free space” is selected by default and is recommended for a standard installation, as it automatically lays out the ESP, root, and swap partitions. Choose “Manual” only if you need a custom partition layout.

Figure 7 — Partition disks: selecting the partitioning method

Step 8: Select the target disk

Choose the disk that RingQ will be installed on. In this example, SCSI4 (sda), a 1.0 TB RAID volume, is selected as the installation target — SCSI12 (sdb) is the USB installer drive itself and should not be selected. Note that all data on the selected disk will be erased, so double-check you are choosing the correct disk before continuing.

Figure 8 — Partition disks: selecting the disk to partition

Step 9: Review the partition layout

The installer displays an overview of the configured partitions — typically an EFI system partition (ESP), an ext4 root partition, and a swap partition. Review the layout and select “Finish partitioning and write changes to disk” to proceed.

Figure 9 — Partition disks: reviewing the partition layout

Step 10: Confirm and write changes to disk

Confirm that you want to write the new partition table to disk by selecting “Yes.” This step is irreversible — once confirmed, the installer formats the listed partitions, copies the base system, installs the bootloader, and reboots automatically into the newly installed system.

Figure 10 — Partition disks: confirming changes to write to disk

Part 4: First Boot, RingQ Setup, and License Activation

Step 11: Firewall and security group check

On first boot, the RingQ CloudApp Installer runs automatically and prompts you to confirm that the required ports are open on your firewall / security groups before it proceeds:

  • 443 (TCP) — HTTPS traffic
  • 8443 (TCP) — Backend API

The full port list is available at https://www.ringq.com/guides/port-forwarding. Once the required ports are open, type y to continue.

Figure 11 — RingQ CloudApp Installer: firewall and security group check

Step 12: Installation completes

Once the installation is complete, the installer confirms that RingQ has been installed successfully and displays the URL that you will use to activate your license (for example: https://<your-server-ip>:8443/license).

Figure 12 — Installation completed successfully

Step 13: Activate your license

Open the activation URL from the previous step in a browser. Enter your license key — if you don't have one yet, you can obtain it from cap.ringq.com. Once the key is verified, the installation type and linked FQDN are displayed. Click “Continue Activate.”

Figure 13 — Activate System: entering the license key

Step 14: System activated

Once activation completes, RingQ confirms the system is provisioned and ready to use. This screen shows your instance access URL, registered email, and security key.

Figure 14 — System Activated: RingQ is provisioned and ready to use

Note: Keep your license key in a safe place — you'll need it if you ever have to reactivate or reconfigure your RingQ instance.