RingQ Customer Centric Communications

Hosted by RingQ

Introduction

This guide walks you through setting up your Hosted by RingQ instance using the Customer Access Portal. It covers how to purchase the appropriate license, configure your hosting settings, and complete the installation process to get your RingQ instance up and running.

Prerequisites

  • A valid RingQ Customer Access Portal account.
  • Billing is enabled for your account.
  • You're aware of the license size you need (Concurrent Calls capacity).

Purchasing a License

1

Sign in to your RingQ Customer Access Portal.

Purchasing a new RingQ license.
2

From the left sidebar, go to Purchases.

  1. Choose Purchase a new license.
  2. In Editions, select Enterprise Edition (Annual).
  3. Check Hosted by RingQ to include RingQ-managed hosting.
  4. (Optional) Set Additional Years if you want a multi-year term.
  5. Set Simultaneous Calls for your Concurrent License (this defines your call capacity).
  6. Click Add to Cart.
  7. Click OK to confirm.
  8. You'll be redirected to Review Order → click Proceed to Checkout.
  9. Under Payment Summary, click Proceed to Payment.
  10. When the payment succeeds, click OK on the confirmation. If payment fails, verify your card/billing details and try again.

Configuring the Hosted Installation

1

You'll be redirected to the License page.

RingQ License Page
2

Open your current license by clicking the Hosted by RingQ icon.

RingQ License Registration Page
3

You'll be directed to the Registration page to configure your installation.

4

Fill out all required fields (company/contact details and any install parameters).

5

In the Install Status field, select Hosted by RingQ.

6

Click Next to proceed to System Preference.

Enter your extension range
7

Set your extension range.

Select your country, timexone and datacenter
8

Select your country, time zone, and data center.

Provisioning and Completion

Provisioning your hosted by RingQ Cloud PBX
1

You'll be redirected to Next Steps & System Requirements.

2

Click Install to begin provisioning. The system will show the installation progress (server setup, services, and checks).

RingQ login page
3

When the process completes, you'll be redirected to your RingQ instance login page. Save the instance URL so you can easily log in in the future.

What's Next

1

Sign in to your new RingQ instance and complete the initial setup (admins, users, numbers, call flows).

2

Verify that the time zone and regional settings match your team.

3

Run a quick test call to confirm inbound/outbound calling works.