Ring Group Statistics Report in RingQ

The RingQ ring group statistics report shows how calls to each ring group are answered.

Open these reports

In the RingQ web app, click Reports, then Ring Group Statistics, then the report you want. Pick a date range and filters, and the report shows straight away.

At a glance

Ring Group Statistics

Answered and missed calls, talk time and waiting time for each ring group.

Use it to: check that ring group calls are picked up.

Filters: Date range.

Download, generate and schedule

Every report has the same buttons:

• Download: save the report as CSV, Excel or PDF. The file matches what you see on screen, including the totals row.
• Generate: for a large date range, RingQ builds the report in the background and emails it to you.
• Schedule: email the report every day, week or month. The email has an Open Reports link that opens the same report with the same dates and filters.

Related guides

• RingQ Reports Overview
• Queue Statistics reports
• Agent Statistics reports
• Call Logs & AI Insights reports