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RingQ Customer Centric Communications

The RingQ platform

Voice, chat, queues and reporting in one platform

RingQ connects your phones, customer conversations and call center tools, so teams see the full picture and resolve things faster. Host it with us, on your own server, or in your own cloud.

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RingQ dashboard showing active calls, system health, extensions and trunks

Cloud PBX

Business phones without the hardware headaches

Extensions, ring groups, IVR and call routing on a fully managed cloud PBX. No servers to patch, scale users up or down instantly.

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RingQ call status view with live calls and agent states

Cloud CX

Every channel, one customer conversation

Voice and digital channels unified with AI-assisted engagement, smarter routing and real-time insight into every interaction.

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RingQ chat inbox with customer conversations and channel connections

Omnichannel

Chat and messaging next to your calls

Customer conversations from messaging channels sit beside your team chat, so agents never switch tools to follow up.

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RingQ wallboard with live queue and agent counters

Call center management

Queues, routing and reporting that supervisors trust

Call flows, queues, auto dialers, wallboards and advanced reporting, built for teams that live on the phones.

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RingQ call flow diagram showing an IVR menu and its queues

Call flows

See every route from number to agent

Follow any number through its IVR menus, queues and agents on one diagram, and change the route without a ticket.

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RingQ team directory showing live presence and call timers

Apps

Softphone on desktop and mobile

Take and make calls, check presence and message teammates from the RingQ apps on iOS, Android, Windows and macOS.

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Run it the way your business needs

A long, bright aisle of server cabinets in a data center

Hosted by RingQ

Fully managed, with updates and backups handled for you.

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An engineer patching network cables into a switch in a server rack

On-premises

Run RingQ inside your own infrastructure for full control.

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Hands typing commands into a laptop at a wooden desk

Self-hosted

Install on AWS, Azure, GCP or DigitalOcean.

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