Configuring Telnyx SIP Trunk (Acct Registered) with RingQ

Introduction

This guide walks you through the step-by-step process of configuring a Telnyx SIP trunk with your RingQ account using the registered SIP trunk method. Whether you’re setting up RingQ for the first time or integrating Telnyx as your preferred SIP trunk provider, this guide will help you establish a reliable and secure connection for inbound and outbound calling.

Login to your Telnyx Account

Telnyx Account

1. Navigate to Menus> Real-time Communication> Voice > SIP Trunking.

2. Click on Create SIP Connections

Configure Telnyx SIP Trunk with RingQ

3. Enter the Trunk Name

4. Select Type as Credentials 5. Select the create button

Telnyx authentication

6. In the Authentication and Routing tab, copy the Username & password to configure on the RingQ Instance.

Telnyx SIP Trunk Configuration

7. From the Configuration tab:

1. Select an AnchorSite based on your location.
2. Leave the remaining values as default.

Telnyx inbound Settings

8. From the Inbound Settings tab:

1. Add the channel limit based on your trunk selection
2. Rearrange the codec as shown above
3. Leave the remaining settings as default

Outbound Settings Telnyx

9. From the Outbound tab:

1. Add the channel limit based on subscription
2. Leave the remaining settings as default

Telnyx Numbers configuration

10. From the Numbers tab:

1. Click on Assign DID Number to this Trunk to configure the DID

Assign a Telnyx number

11. Assign a number to RingQ

1. To assign an existing DID number, just click the Assign button on the DID Number
2. Click Buy DID number to purchase a DID

Assign a Telnyx number to RingQ

1. Once assigned you can see the number on the trunk

12. Click “Completed”.

RingQ SIP Trunk Configuration

SIP Trunk configuration

1. Login to your RingQ instance

2. Go to Settings> Call Flow> SIP

SIP Templates

3. Click on Supported SIP templates

Select your country

4. Select the country

5. Select the provider Logo

6. Select the Registered-Based Template

Configure your Telnyx SIP Trunk in RingQ

7. Configure the Trunk

1. Enter the trunk name
2. Enter the Username copied from Telynx
3. Enter the Password copied from the Telynx
4. Enter the Outbound caller IDwhich you like to use as main number
5. Save the settings

Registered Trunk

8. Once the configuration is complete the trunk should be registered, and the status will be Green.

Configuring Outbound Rules

Configuring outbound rules in RingQ

1. In you RingQ web app, go to Settings> Global Settings> Outbound rules

Add an outbound rule

2. Click on “Outbound rule +”

Enter your outbound rule

3. Enter Rule Name and prefix details how need to route the calls

4. Select Route as Telnyx SIP

Configuring Inbound Rules

Configure an inbound rule in RingQ

1. From your RingQ web app, go to Settings> Call Flow> Add DID

Add a DID

2. Click on the Add DID number button (shown above)

Add a DID in RingQ

3. Enter the DID number

4. Click the “Create” button

Drag and drop your DID

5. The DID is now in the Available DID Numbers list. Click on the DID number and drag it to where you need it.

Create an IVR

6. When you drag and drop the DID you will be given you the option to create an extension/IVR/Queue or an existing extension/IVR/Queue.