Storage Management Guide

GUIDE TO

STORAGE MANAGEMENT

RingQ Portal — Monitoring, Cleanup, and Disk Alert Configuration

Overview

The Storage Management panel in RingQ allows administrators to monitor disk usage, manually clean up specific data categories, configure disk space alert emails, and set up automatic scheduled cleanup rules. This guide covers how to access Storage Management and use each of its features.

Step 1 — Navigate to Storage Management

From the RingQ portal, go to General Setting. Scroll down to the Advanced section and click the Storage tile (stack icon, highlighted below).

Fig. 1 — General Setting page. Click the Storage tile under the Advanced section (highlighted in red).

Step 2 — Understanding the Storage Management Panel

The Storage Management panel opens showing an overview of current disk usage and a list of data categories that can be cleaned up individually.

Fig. 2 — Storage Management panel showing disk usage (50% used, 27.8 GB of 58.9 GB) and a breakdown by data category.

The panel contains the following sections:

Disk Usage Bar — Shows total disk capacity, space used, and space free with a visual progress bar. The percentage used is displayed in green while capacity is healthy.

Disk Alerts Banner — Shown when disk space email alerts are not configured. Click Configure to set up alert thresholds and recipient emails.

Data Category List — Each category shows the number of files, the age of the oldest file, and its total size. Click Clean on any row to manually delete all files in that category.

The following data categories are shown in the panel:

Step 3 — Manually Cleaning a Category

To free up disk space immediately, locate the category you want to clean and click the Clean button on the right side of that row. A confirmation dialog will appear — confirm to permanently delete all files in that category.

⚠ NOTE

Manual cleanup is permanent and cannot be undone. Call Recordings, Voicemails, and Chat files will be deleted immediately. Ensure you have exported or archived any files you need to retain before clicking Clean.

Step 4 — Configuring Disk Space Alerts

Click Configure in the yellow disk alerts banner (highlighted in Fig. 3) to open the Disk space alerts dialog. Enable the toggle, set the usage threshold percentage, and enter one or more recipient email addresses (comma-separated). Click Save.

Fig. 3 — Storage Management panel with the Configure link highlighted (red box). Click it to set up disk alerts.

Fig. 4 — Disk space alerts dialog. Enable the toggle, set the alert threshold (e.g. 80%), and enter recipient email addresses.

⚠ NOTE

The recipient email addresses entered here are also used for CPU/RAM alerts if those are enabled. Multiple addresses can be entered separated by commas.

Step 5 — Configuring Automatic Cleanup

Click the Automatic Cleanup icon (highlighted in Fig. 5) in the top-right corner of the Storage Management panel to open the Automatic cleanup dialog.

Fig. 5 — Storage Management panel with the Automatic Cleanup icon highlighted (red box).

In the Automatic cleanup dialog, enable the toggle for each category you want to auto-clean, and set the retention period using the day selector. Files older than the selected age will be deleted automatically each night. Click Save to apply.

Fig. 6 — Automatic cleanup dialog showing per-category retention periods. Toggle each category on to enable nightly auto-deletion.

The default retention periods for each category are:

⚠ NOTE

Automatic cleanup runs nightly and deletes files older than the configured retention period. System Logs removes only rotated log files, not active logs. All categories are disabled by default — you must explicitly enable each one you want to auto-clean.

Quick Reference Summary

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