The RingQ Admin Dashboard

Introduction

This guide provides an overview of the RingQ System Dashboard, detailing the layout, purpose, and function of each component. It is designed to help administrators and partners effectively monitor system performance, license status, and extension activity.

System Status (Top Graph)

Purpose

Displays real-time system performance metrics across different operational hours.

Explanation

The wave graph represents system activity over time (e.g., call traffic, process utilization, or system polling frequency).
Each dot on the curve indicates a sampled data point (hourly or per-minute interval).
The higher the peak, the greater the system utilization.

Usage Tips

Use this to visually detect traffic peaks or system slowdowns.
Hover over points (in the live system) to view exact utilization metrics.

System Resources Overview (Right Side Metrics)

These indicators show the current usage of server resources hosting your RingQ instance.

Metric	Description	Details
Disk Usage	Indicates used and available storage.	Example: “24% – 54.50 GB free” means 24% of disk capacity is used, leaving 54.50 GB available.
Memory Usage	Shows the RAM usage of the system.	Example: “42% – 395.02 MB free” indicates moderate memory utilization.
CPU Usage	Reflects processing activity on the server.	Example: “17.2% – 2 CPU(s)” means two cores are active, with low CPU load.

Usage Tips

High values (> 80%) may indicate the need for resource scaling or process optimization.
Hover over the info icon (ℹ️) for details on current system load.

Extensions Overview (Top-Right Circle Graph)

Purpose

Monitors registration status of all RingQ extensions.

Legend	Description
Registered (Blue)	Extensions currently connected and active.
Unregistered (Gray)	Extensions that are offline, unconfigured, or disconnected.

Example: Total Extensions: 35; Registered: 21; Unregistered: 14.

Usage Tips

Quickly assess system-wide connectivity.
If many extensions are unregistered, verify network connectivity or device provisioning.

System Information (Bottom Section)

This section provides complete deployment and license information for your RingQ instance.

Field	Description
License Expiry	Deployment type. “Single Tenant (Active)” means this RingQ instance is dedicated to a single client or organization.
License Key	Unique system license ID. The copy icon 📋 allows you to duplicate it for activation or support requests.
Partner	The company or entity managing the RingQ deployment (e.g., Foley Cochran Co).
License Owner	The registered system owner and email contact (e.g., Daria Langley – qavazuvet@mailinator.com).
Contact	Support or technical contact number for the deployment.
Size	The maximum number of users, extensions, or licenses allocated to this system.
FQDN (Fully Qualified Domain Name)	Your system’s unique web address (e.g., foleycochranco.ringq.ai).
IP Address	The public IP address of the server hosting the RingQ instance.
Install Type	Specifies whether the installation is Single or Clustered.
Inbound Calls	Current number of incoming calls (live metric).
Outbound Calls	Current number of outgoing calls.
SIP Port	Network port used for SIP signaling (e.g., 5060).
Media Ports	Range used for RTP media streams (e.g., 16384–32768).
Version	The current software build installed (e.g., 8.7.62.63101725 (1157)).
System Extensions	Indicates if internal system extensions are active (✓ means operational).
Trunks	Displays registered trunk connections, such as cloudpinas or cloud, with ✓ showing active registration.

Quick Reference Icons

Icon	Function
📋	Copy to clipboard
✅	Indicates a successful or active connection (Trunks, Extensions)
✉️	Message Counter

Monitoring & Maintenance Recommendations

Check System Usage Weekly

Monitor CPU and memory usage trends.
If CPU exceeds 85%, consider increasing vCPU allocation.

Review Extension Status Daily

Ensure the majority are registered.
Investigate unregistered devices for network or credential issues.

Validate License & Version

Track expiration date early.
Keep the version updated for the latest security patches and features.

Backup Configuration Regularly

Especially before major updates or tenant migrations.

Call Activity Table (New Section)

This panel displays real-time and historical call activity for monitoring and troubleshooting.

Column	Description
Time	Timestamp of the call (e.g., 10:56:00).
Color	Visual indicator of call status (e.g., green = active).
Direction	Indicates whether the call is Inbound or Outbound.
Caller	Extension or number that initiated the call.
Outbound ID	System-assigned unique ID for outbound tracking.
Callee	The destination number or extension being called.
Type	Type of connection (e.g., Extension, Q Cells).
Duration	Length of the call (e.g., 00:12).
Status	Current call state (RINGING, ACTIVE, ENDED).
Action	Allows termination (❌) or management of ongoing calls.
Rule	Indicates any routing rules applied (NA = none).
Route	Shows active call path (NA = default route).

Usage Tips

Green highlight = active call in progress.
Blue rows = calls currently ringing or waiting.
The Action button allows you to manually end a call or remove a stuck session.
"NA" in Rule or Route means no custom routing was triggered.

This table is ideal for real-time monitoring, queue observation, and diagnostics.

Summary

This dashboard gives a comprehensive real-time overview of your RingQ PBX system, focusing on:

Performance metrics (Disk, Memory, CPU)
License & partner details
Extension and trunk registration
Live call tracking

Together, these elements allow administrators to maintain uptime, monitor performance, and quickly detect anomalies.