RingQ Customer Centric Communications

Deployment Methods & System Requirements


Introduction

This guide covers the network and system requirements to successfully deploy RingQ as well as the deployment methods.

Deployment Models & System Requirements for RingQ

For organizations with dedicated telephony needs, Single Tenant deployment offers full control and isolated resources — ideal for enterprises or call centers. Multi-Tenant deployment is designed for service providers or organizations managing multiple clients or departments on shared infrastructure, enabling cost-efficient scalability and centralized management. Both models support reliable operations, with the choice depending on your need for isolation versus resource efficiency.

Single Tenant

Concurrent Call LimitExtensionsCPURAMStorageNotes
Up to 12 CCUp to 50 ext.2 vCPU4 GB60 GB SSDIdeal for small offices
24 CC to 72 CC51-300 ext.4 vCPU8 GB80 GB SSDMedium enterprise load
96 CC to 200 CC301-800 ext.8 vCPU16 GB100 GB SSDEnsure network latency <20ms
250 CC to 500 CC801-2000 ext.16-32 vCPU32-64 GB2000 GB SSD+Enable media handling, QoS, recording, and SBC where needed

Multi-Tenant

Concurrent Call LimitExtensionsCPURAMStorageNotes
50 ExtensionsUp to 50 Extensions4 vCPU4 GB60 GB SSDLight load tenants
75 Extensions51-75 Extensions8 vCPU8 GB80 GB SSD+For peak hours, enable auto-scaling if cloud-based
1500 Extensions75-1500 Extensions16+ vCPU (Cluster)16 GB120+ GB SSD+5Use load balancing and HA configuration

Concurrent Call Calculation: For multi-tenant environments, assume 10-15% of total extensions will be active simultaneously during peak hours. Single tenant limits are based on the maximum simultaneous calls the system can handle.