A new version of RingQ is available for download and it’s packed full of enhancements that not only make the solution more secure with new and improved anti-hacking mechanisms, it’s also more performant with more automations and comes with an improved UI for user-friendliness.

Read on to see what else has been included in RingQ Web Version 8.63.63:

Stronger Security & Anti-Hacking Enhancements

• SIP INVITE Protection: Improved detection and blocking of SIP INVITEs to prevent fraudulent calls.
• Auto-Ban Reliability: Fixed issues with failed auto-bans and improved the logic for Create and Delete actions.
• Global IP Restrictions: New UI for global IP restrictions makes it easier to manage your network security.
• Manual IP Restrictions: Security rules now apply instantly to IP tables; banned IPs are enforced immediately.
• Improved Email OTP Delivery: Faster, more reliable one-time passwords with enhanced encryption for better authentication security.
• Performance & Automation Boosts
• FreeSWITCH Commands in One Step: New fs_cli -x command lets admins run FreeSWITCH commands directly from the terminal—no need to open the CLI.
• Auto-Reload Enhancements: SIP/Gateway updates, cache clearing in Call Flow, and outbound rule changes now refresh automatically without manual reloads.
• Real-Time DID Creation & Deletion: DIDs are now provisioned instantly, streamlining setup and changes.
• API Enhancements: APIRINGQ now supports disabling SIP, Gateway, and DID, plus adding DID numbers programmatically.

Smoother, Smarter UI

• Dashboard & System Info: Cleaner layout, improved copy-to-clipboard notices.
• Profile & Dialer UI: More intuitive design for daily use.
• Dark Mode Improvements: Enhanced readability across Team Directory, Auto Provision, and Chameleon User Roles.
• Resizing & Responsiveness: UI layout resizing now feels smoother and more consistent across browsers.
• Outbound Rules UI: Special characters validation added for SIP trunk names; default gateway removed for clearer route lists.
• Device Auto-Provisioning & Call Logs
• Dynamic Auto-Provisioning: Fanvil and Yealink phones now support faster, automatic provisioning.
• Call Pocket Capture: Added to Call Logs Report with blinking button feedback during capture start.
• Parallel Ringing Visibility: Now displayed in Call Status and Call Logs for easier troubleshooting.
• Sensitive Data Protection: Call log downloads disabled for RingQ Support extensions 9997 & 9998 to maintain confidentiality.

Notifications & Reliability

• Concurrent Call Email Notifications: Real-time email alerts for concurrent calls.
• System Usage Email Notifications: New notifications to keep you informed about account and system activities.
• Faster Email Delivery: Improved mail server handling for all notifications, reducing delays.

Other Fixes

• Fixed SIP and offline issues by automatically restarting services.
• Removed duplicate names in Chameleon and User Roles.
• Improved Team Directory performance and layout.
• Owner extension accounts are now protected from accidental deletion.
• Resolved outbound call issues in the Call Logs Report.

RingQ Web v8.63.63 strengthens your system security, speeds up workflows, and introduces a more intuitive interface. Whether you’re an admin managing the system or an agent using the apps, these changes deliver a smoother and more secure and more efficient experience.

Update to RingQ Web v8.63.63

Updating Single-Tenant (ST) Products:

• Login to your RingQ Customer AccessPortal.
• A notification will appear at the top of the instance interface.
• Simply press the “Update” button to complete the process.

Updating Multi-Tenant (MT) Products:

• For multi-tenant setups, the update process is managed entirely by the partners. End-users do not see the update prompts directly, as the partner handles all instance maintenance.

How-to Guides

• RingQ ISO Installation
• Creating & Managing RingQ Multi-Tenant Instances
• System Updates
• Deploying RingQ in Amazon Lightsail
• Team Directory

View all guides.

View the complete change log.