RingQ News & Product Updates
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Every day, potential customers land on your website, look around, and leave.
Not because they weren’t interested — but because nobody was there to answer their question, close the gap, or just say hey, we can help.
That window is tiny. And most businesses are missing it completely.
That’s...
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Staying ahead isn’t just about having the right tools—it’s about understanding how voice and routing strategies are evolving in real-world environments.
That’s why Snom and RingQ are bringing together a select group of professionals for an exclusive lunch focused on practical insights, shared...
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We’re excited to announce that RingQ now supports two of the world’s leading SMS providers: Telnyx and Twilio. You can connect either provider in your RingQ platform and start sending and receiving SMS messages directly alongside all your existing digital channels — no separate tools,...
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Businesses no longer get to choose where their customers reach out. Today, RingQ takes a major step forward by adding native Telegram and LINE integrations — bringing the total number of supported messaging channels to six, all manageable from a single, unified workspace.
Customer expectations...
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When a customer calls your business, the first voice they hear sets the tone for everything that follows. For decades, that voice belonged to a traditional IVR — and frankly, it wasn’t winning anyone over.
What Is an AI IVR System?
An AI IVR (Interactive Voice Response) system is an intelligent,...
2026-03-10
We’ll be attending the upcoming Channel Partners Conference & Expo, taking place April 13–16 at the iconic The Venetian Resort in Las Vegas.
Booth #2844
This is your opportunity to connect with the RingQ team in person and discover how our platform is helping partners grow smarter, scale...
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Every minute of an agent’s time is valuable. Understanding how time is spent between calls is just as important as tracking talk time. This is where wrap-up codes come into play. They are an essential tool for businesses that want better visibility, efficiency, and accountability in their outbound...
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Private-cloud UCaaS for Service Providers, MSPs, and Resellers.
HOUSTON, TEXAS – 02/11/2026 — RingQ, a customer-centric Cloud CX communications platform, announces that its Cloud PBX is now available for deployment via a downloadable ISO image on the Google Cloud Marketplace.
Deploy in your Cloud...
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Customers don’t just call anymore — they message, chat, and reach out wherever it’s most convenient for them. The latest RingQ update brings smarter omnichannel communication, deeper integrations, and better real-time visibility, all designed to help teams respond faster and partners sell more...
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Having the right information at the right time can make the difference between smooth operations and costly inefficiencies. This is where a wallboard application becomes an essential tool for contact centres, customer service teams, and communications-driven organisations. A wallboard provides...
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Automated dialing technology improves efficiency, reduces idle time, and increases call volumes. Two of the most used systems are auto dialers and predictive dialers. While they may sound similar, they function quite differently and serve distinct business needs. Understanding the key distinctions...
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We’ll be exhibiting at ITEXPO 2026, taking place February 10–12 at the Greater Broward County Convention Center in Fort Lauderdale. You’ll find us at Booth #1636, alongside thousands of technology leaders, buyers, resellers, and solution providers from around the world.
Get...
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Partnership follows successful interop testing between Snom IP phones and RingQ Cloud PBX, enabling effortless configuration.
Houston, Texas & Berlin, Germany, 08 January 2026 – RingQ, a customer-centric Cloud CX communications platform, and Snom, a leading innovator in professional IP...
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We’re ending the year with some exciting news.
Introducing the RingQ Digital Contact Wallet — a secure, modern way to share verified contact details using QR codes and mobile wallets, with instant click-to-talk powered by RingQ.
It’s more than a contact card — it’s a live communication endpoint.
The...
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Wishing You a Wonderful Holiday Season and a Successful New Year 2026
As the year comes to an end, we’d like to thank our customers, partners, resellers, and the entire RingQ team for being part of our journey.
This year was about progress—stronger partnerships, continuous platform improvements,...
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Reliability isn’t a “nice to have.” It’s the baseline. If calls are delayed, notifications don’t arrive, or mobile apps drain batteries, customers notice — and they don’t stick around.
That’s why more partners are choosing RingQ, a Texas-built UCaaS platform designed to deliver a smooth, dependable...
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RingQ has done it—and we couldn’t be more thrilled to share the news! Business Honor has officially named RingQ the Best Cloud Communications Platform, recognizing the platform’s outstanding innovation, reliability, and customer-centric design. This award highlights what thousands of businesses...
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The latest version of RingQ ensures that all new deployments run on Debian 12 (“Bookworm”).
What does this mean? It means the RingQ platform is now more secure, more reliable, more stable, and better prepared for the future.
As an ISO-certified company, we follow the highest global standards to...
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Efficient customer outreach is critical. A predictive dialer is a powerful tool that automates outbound calling, improves agent productivity, and enhances customer engagement. But how does it actually work, and what features should businesses look for?
What is a Predictive Dialer?
A predictive...
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We are thrilled to announce that RingQ has been awarded the prestigious Certificate of Excellence by Business Honor, recognizing our commitment to innovation, performance, and the continuous empowerment of enterprise-level communication.
This award highlights RingQ’s dedication to delivering a...
Multi-Tenant UCaaS for Service Providers, MSPs, and Resellers deployable via AWS Marketplace.
HOUSTON, TEXAS – 11/25/2025 — RingQ, a customer-centric Cloud CX communications platform, announces that its Cloud PBX platform is now available for deployment through a downloadable ISO image on the Amazon...
Successful interoperability testing enables Telnyx to be seamlessly selected as a SIP trunk provider within RingQ’s Cloud CX platform.
HOUSTON, TEXAS – November 20, 2025 — RingQ, a customer-centric Cloud CX communications platform, is pleased to announce its partnership with Chicago-based communications...
Robocalls and caller ID spoofing have been persistent challenges for communication service providers (CSPs) and their customers. To combat this, the STIR/SHAKEN framework has become a critical industry standard in North America, and CSPs must ensure correct implementation to maintain compliance,...
HOUSTON, TEXAS – November 4, 2025 — RingQ, a customer-centric Cloud CX communications platform, announces the launch of its multi-tenant Cloud PBX, now available for seamless deployment via ISO on DigitalOcean.
This release gives service providers, MSPs, and resellers a cloud-native UCaaS solution that’s...
Customer expectations have evolved — they want instant answers, smooth interactions, and personalized experiences. For businesses, that means relying on outdated call menus or long wait times is no longer an option. This is where RingQ’s AI-powered IVR makes all the difference — combining advanced automation...
RingQ Multi-Tenant UCaaS Now Available for Scalable, Cloud-Native Deployment — Designed for Service Providers, MSPs, and Resellers
HOUSTON, TEXAS – 10/21/2025 — RingQ, a customer-centric Cloud CX communications platform, announces the release of its multi-tenant edition, now available for deployment...
We’re exhibiting at CVx 2025, taking place November 3–5, 2025, at the Renaissance Hotel & Spa in Glendale, Arizona!
You’ll find us at Booth #3016, where our team will be ready to connect, collaborate, and show you what makes RingQ one of the most powerful and flexible unified communications platforms...
When it comes to online threats, it’s not if someone will try to attack — it’s when.
That’s why RingQ takes security seriously at every level of your business, protecting your calls, data, and systems with enterprise-grade reliability, privacy, and smart prevention tools.
One of our most powerful defences? Our...
A new version of RingQ is available for download and it’s packed full of enhancements that not only make the solution more secure with new and improved anti-hacking mechanisms, it’s also more performant with more automations and comes with an improved UI for user-friendliness.
Read on to see what else...
Customer journeys have never been more complex. A single purchase might start with a social media post, continue through a website visit, shift into a live chat conversation, and end with an in-store pickup. Businesses that treat each interaction as isolated risk creating a fragmented experience that...