Beefed-up Security, Faster Performance & Enhanced UI with Latest RingQ Update

A new version of RingQ is available for download and it’s packed full of enhancements that not only make the solution more secure with new and improved anti-hacking mechanisms, it’s also more performant with more automations and comes with an improved UI for user-friendliness.

Read on to see what else has been included in RingQ Web Version 8.63.63:

Stronger Security & Anti-Hacking Enhancements

SIP INVITE Protection: Improved detection and blocking of SIP INVITEs to prevent fraudulent calls.
Auto-Ban Reliability: Fixed issues with failed auto-bans and improved the logic for Create and Delete actions.
Global IP Restrictions: New UI for global IP restrictions makes it easier to manage your network security.
Manual IP Restrictions: Security rules now apply instantly to IP tables; banned IPs are enforced immediately.
Improved Email OTP Delivery: Faster, more reliable one-time passwords with enhanced encryption for better authentication security.
Performance & Automation Boosts
FreeSWITCH Commands in One Step: New fs_cli -x command lets admins run FreeSWITCH commands directly from the terminal—no need to open the CLI.
Auto-Reload Enhancements: SIP/Gateway updates, cache clearing in Call Flow, and outbound rule changes now refresh automatically without manual reloads.
Real-Time DID Creation & Deletion: DIDs are now provisioned instantly, streamlining setup and changes.
API Enhancements: APIRINGQ now supports disabling SIP, Gateway, and DID, plus adding DID numbers programmatically.

Smoother, Smarter UI

Dashboard & System Info: Cleaner layout, improved copy-to-clipboard notices.
Profile & Dialer UI: More intuitive design for daily use.
Dark Mode Improvements: Enhanced readability across Team Directory, Auto Provision, and Chameleon User Roles.
Resizing & Responsiveness: UI layout resizing now feels smoother and more consistent across browsers.
Outbound Rules UI: Special characters validation added for SIP trunk names; default gateway removed for clearer route lists.
Device Auto-Provisioning & Call Logs
Dynamic Auto-Provisioning: Fanvil and Yealink phones now support faster, automatic provisioning.
Call Pocket Capture: Added to Call Logs Report with blinking button feedback during capture start.
Parallel Ringing Visibility: Now displayed in Call Status and Call Logs for easier troubleshooting.
Sensitive Data Protection: Call log downloads disabled for RingQ Support extensions 9997 & 9998 to maintain confidentiality.

Notifications & Reliability

Concurrent Call Email Notifications: Real-time email alerts for concurrent calls.
System Usage Email Notifications: New notifications to keep you informed about account and system activities.
Faster Email Delivery: Improved mail server handling for all notifications, reducing delays.

Other Fixes

Fixed SIP and offline issues by automatically restarting services.
Removed duplicate names in Chameleon and User Roles.
Improved Team Directory performance and layout.
Owner extension accounts are now protected from accidental deletion.
Resolved outbound call issues in the Call Logs Report.

RingQ Web v8.63.63 strengthens your system security, speeds up workflows, and introduces a more intuitive interface. Whether you’re an admin managing the system or an agent using the apps, these changes deliver a smoother and more secure and more efficient experience.

Update to RingQ Web v8.63.63

Updating Single-Tenant (ST) Products:

Login to your RingQ Customer AccessPortal.
A notification will appear at the top of the instance interface.
Simply press the “Update” button to complete the process.

Updating Multi-Tenant (MT) Products:

For multi-tenant setups, the update process is managed entirely by the partners. End-users do not see the update prompts directly, as the partner handles all instance maintenance.

If you don’t already have a RingQ instance you can start with our free version today!