Configuring the Web Chat WordPress Plugin

Introduction

This guide provides quick steps to configure the Web Chat WordPress Plugin in RingQ, allowing you to integrate live chat into your website and enable agents to handle conversations directly from the platform.

Create a WebChat (WordPress Plugin)

1. Log in to your RingQ Admin Dashboard.

Chat Settings

2. Go to “Settings”>”Global” and select “Chat Settings”.

Webchat Page

3. Open the WebChat tab.

Create Webchat

4. Click on “Create WebChat”.

WebChat Name

5. Enter the WebChat name. 6. From the Type dropdown, select WordPress Plug-in. 7. In the “Website” field enter the Website URL where the chat will be deployed. 8. Click “Create”.

Retrieve the Access Token

Web Chat WordPress Pug-in Added on the List

1. Locate the WebChat you just created in the list.

Edit Button

2. Click the Edit icon under the Actions column.

Access Token

3. Copy the Access Token for use in your WordPress plug-in configuration. Your WebChat WordPress Plug-in is now configured and ready for integration with your website.