How to Configure RingQ with Twilio

Introduction

This guide provides step-by-step instructions on how to integrate and configure Twilio with RingQ. By completing this guide, you will have your Twilio service setup and ready for configuration with RingQ.

Create a Messaging Service in Twilio

• Go to your Twilio account and log in to the Dashboard.
• Navigate to Messaging > Services.

• Click Create Messaging Service
• Enter a Messaging Service Friendly Name
• For Use Case, keep the default: “Notify my users”

• Click Create Messaging Service

Add Senders (Phone Number)

• Click Add Senders

• Select Phone Number
• Click Continue

• Proceed to Step 3: Set Up Integration

Configure Integration

• Leave the default settings as-is

• Click Step 4: Add Compliance Info

Add Compliance Information (A2P Registration)

• Click Register for A2P

• On the Create Customer Profile page fill in all required details and click Save and Continue.

Your Messaging Service is now created.

Configure Webhook URL (RingQ Integration)

• In Messaging Services, click on your created service (under the Name column)

• Go to the Integration tab

• In the Request URL field, paste the Webhook URL from RingQ Chat Settings (Twilio configuration)
• Click Save