Onboarding portal

Easily connect with your customers and teams. Make all interactions seamless and a memorable experience.

Getting Started & Logging In

Log into your RingQ Web App with the access code

Using the RingQ Smartphone App - Logging in

How to Add the RingQ Click2Call Extension

Users, Extensions & Permissions

Creating a RingQ Extension

How to Create a RingQ User Extension

Setting Up User Permissions in RingQ

Inbound Call Handling

Receiving an Inbound Queue Call on the RingQ Web App

Receiving an Inbound Queue Call on the RingQ App

Receiving an Inbound IVR Call on the RingQ Mobile App

Receiving an Inbound IVR Call on the RingQ Web App

Receiving an Inbound Call to Your Extension on the RingQ Web App

Receiving an Inbound Call to Your Office Extension via the RingQ App

Outbound Calling

Making a Local Outbound Call Using the RingQ Mobile App

Making a Local Outbound Call Using the RingQ Web App

Making an International Outbound Call Using the RingQ Web App

Making an International Outbound Call Using the RingQ Mobile App

Queues, IVRs & Call Flows

Creating and Setting up a Queue in RingQ

Create and Set Up an Interactive Voice Response IVR System for Inbound Calls

Setting Up an Inbound Call Flow and Business Hours in RingQ

CRM & App Integrations

Integrating Salesforce CTI with RingQ

Manage Calls & Contacts in Salesforce with RingQ

Integrating Autotask with RingQ

Route Calls to Autotask from your Queue Settings in RingQ

Using the Cliniko and RingQ integration

Dialers, Campaigns & Broadcasting

How to Add Contacts to a RingQ Auto Dialer Campaign

Broadcasting a call to many recipients in RingQ

AI & Automation

The RingQ AI Agent in Action

Onboarding portal

Getting Started & Logging In

Log into your RingQ Web App with the access code

Using the RingQ Smartphone App - Logging in

How to Add the RingQ Click2Call Extension

Users, Extensions & Permissions

Creating a RingQ Extension

How to Create a RingQ User Extension

Setting Up User Permissions in RingQ

Inbound Call Handling

Receiving an Inbound Queue Call on the RingQ Web App

Receiving an Inbound Queue Call on the RingQ App

Receiving an Inbound IVR Call on the RingQ Mobile App

Receiving an Inbound IVR Call on the RingQ Web App

Receiving an Inbound Call to Your Extension on the RingQ Web App

Receiving an Inbound Call to Your Office Extension via the RingQ App

Outbound Calling

Making a Local Outbound Call Using the RingQ Mobile App

Making a Local Outbound Call Using the RingQ Web App

Making an International Outbound Call Using the RingQ Web App

Making an International Outbound Call Using the RingQ Mobile App

Queues, IVRs & Call Flows

Creating and Setting up a Queue in RingQ

Create and Set Up an Interactive Voice Response IVR System for Inbound Calls

Setting Up an Inbound Call Flow and Business Hours in RingQ

CRM & App Integrations

Integrating Salesforce CTI with RingQ

Manage Calls & Contacts in Salesforce with RingQ

Integrating Autotask with RingQ

Route Calls to Autotask from your Queue Settings in RingQ

Using the Cliniko and RingQ integration

Dialers, Campaigns & Broadcasting

How to Add Contacts to a RingQ Auto Dialer Campaign

Broadcasting a call to many recipients in RingQ

AI & Automation

The RingQ AI Agent in Action

Solutions

Call Center

Integrations

Call Handling

VoIP FAQ