RingQ News & Product Updates
Home The latest version of RingQ ensures that all new deployments run on Debian 12 (“Bookworm”). What does this mean? It means the RingQ platform is now more secure, more reliable, more stable, and better prepared for the future. As an ISO-certified company, we follow the highest global standards to...
Home Efficient customer outreach is critical. A predictive dialer is a powerful tool that automates outbound calling, improves agent productivity, and enhances customer engagement. But how does it actually work, and what features should businesses look for? What is a Predictive Dialer? A predictive dialer...
Home We are thrilled to announce that RingQ has been awarded the prestigious Certificate of Excellence by Business Honor, recognizing our commitment to innovation, performance, and the continuous empowerment of enterprise-level communication. This award highlights RingQ’s dedication to delivering...
Multi-Tenant UCaaS for Service Providers, MSPs, and Resellers deployable via AWS Marketplace. HOUSTON, TEXAS – 11/25/2025 — RingQ, a customer-centric Cloud CX communications platform, announces that its Cloud PBX platform is now available for deployment through a downloadable ISO image on the Amazon...
Successful interoperability testing enables Telnyx to be seamlessly selected as a SIP trunk provider within RingQ’s Cloud CX platform. HOUSTON, TEXAS – November 20, 2025 — RingQ, a customer-centric Cloud CX communications platform, is pleased to announce its partnership with Chicago-based communications...
Robocalls and caller ID spoofing have been persistent challenges for communication service providers (CSPs) and their customers. To combat this, the STIR/SHAKEN framework has become a critical industry standard in North America, and CSPs must ensure correct implementation to maintain compliance,...
HOUSTON, TEXAS – November 4, 2025 — RingQ, a customer-centric Cloud CX communications platform, announces the launch of its multi-tenant Cloud PBX, now available for seamless deployment via ISO on DigitalOcean. This release gives service providers, MSPs, and resellers a cloud-native UCaaS solution that’s...
Customer expectations have evolved — they want instant answers, smooth interactions, and personalized experiences. For businesses, that means relying on outdated call menus or long wait times is no longer an option. This is where RingQ’s AI-powered IVR makes all the difference — combining advanced automation...
RingQ Multi-Tenant UCaaS Now Available for Scalable, Cloud-Native Deployment — Designed for Service Providers, MSPs, and Resellers HOUSTON, TEXAS – 10/21/2025 — RingQ, a customer-centric Cloud CX communications platform, announces the release of its multi-tenant edition, now available for deployment...
We’re exhibiting at CVx 2025, taking place November 3–5, 2025, at the Renaissance Hotel & Spa in Glendale, Arizona! You’ll find us at Booth #3016, where our team will be ready to connect, collaborate, and show you what makes RingQ one of the most powerful and flexible unified communications platforms...
When it comes to online threats, it’s not if someone will try to attack — it’s when. That’s why RingQ takes security seriously at every level of your business, protecting your calls, data, and systems with enterprise-grade reliability, privacy, and smart prevention tools. One of our most powerful defences? Our...
A new version of RingQ is available for download and it’s packed full of enhancements that not only make the solution more secure with new and improved anti-hacking mechanisms, it’s also more performant with more automations and comes with an improved UI for user-friendliness. Read on to see what else...
Customer journeys have never been more complex. A single purchase might start with a social media post, continue through a website visit, shift into a live chat conversation, and end with an in-store pickup. Businesses that treat each interaction as isolated risk creating a fragmented experience that...
We’re thrilled to announce that RingQ will be exhibiting at GITEX Global 2025 from 13–17 October 2025 at the Dubai World Trade Centre. Find us at Hall 26, Booth C91 (H26C91). This year, we’re bringing our team, our expertise, and the latest updates from RingQ Cloud CX straight to Dubai. Whether you’re...
For IT providers, MSPs, and telecom consultants, VoIP has been and still is one of the fastest-growing opportunities in the communications space. Businesses of all sizes are moving away from traditional phone systems and embracing cloud-based solutions that offer flexibility, cost savings, and scalability....
RingQ is exhibiting at UC EXPO London, taking place on 1–2 October 2025 at ExCeL London. This is one of the UK’s leading events for unified communications and workplace collaboration, and we can’t wait to be part of it. Visit us at Stand D44 Join us to: Experience live demos of RingQ and see how our...
RingQ empowers businesses to deliver faster, smarter, and more personalized customer interactions through one unified platform. HOUSTON, TEXAS, 8/27/25 — RingQ announced today that TMC has named RingQ’s Cloud CX solution as a winner of the 2025 Communications Solutions Product of the Year Awards, presented...
Channel partners need more than just a platform—they need a trusted partner who makes it easy to deliver reliable, secure, and scalable solutions to customers. That’s where RingQ comes in. Designed with both channel partners and end customers in mind, RingQ’s multi-tenant cloud PBX gives partners the...
Whether you’re running a small startup, a growing mid-sized company, or a large enterprise, your phone system is a critical part of how you serve customers, collaborate internally, and close deals. One of the big decisions businesses face when choosing a cloud-based phone system (PBX – Private Branch...
RingQ is honored for improving customer service technology and improving the customer experience HOUSTON, TEXAS, 7TH AUGUST 2025 — TMC, a global, integrated media company, announces today that RingQ is named as a 2025 Contact Center Technology Award winner, presented by CUSTOMER magazine. “We are...
Contact center teams today face growing pressure to connect with more prospects, leads and customers faster — without sacrificing the quality of interactions. Enter the new RingQ Dialer, now fully integrated with Salesforce, designed to supercharge your outreach and streamline your workflows. The RingQ...
Managing your business calls just got a whole lot easier! RingQ is introducing Office Hour Switch—a feature designed for all users which allows you to easily switch from out of office to available with a simple togle. With one quick slide in the RingQ app, you can instantly switch between office hours...
Are you attending the Channel Partners Conference & Expo in Las Vegas from March 24-27, 2025? Don’t miss the opportunity to visit the RingQ booth #1163 conveniently located opposite the central bar! Our sales and product teams will be on-site, ready to connect with channel partners, answer your...
Save time, boost productivity, and enhance customer service with the new Salesforce CTI Dialer for RingQ. Setting up and configuring the integration is effortless—it only takes a few simple steps. Once everything is in place, your team will enjoy a seamless connection between RingQ and Salesforce. With...
In the rapidly evolving sector of call centers, one thing will make your business differentiate from the rest in providing stellar customer service experience: RingQ AI. Unlike any other AI agent, RingQ AI has set a new standard by being the most human-like AI agent available. But what makes...
RingQ Earns ISO 27001:2022 Certification, Ensuring Enhanced Security for Cloud PBX Services. Houston, Texas, January 8th, 2025 – RingQ, an experienced provider of business communications technology, today announced it has officially obtained the ISO 27001:2022 certification, solidifying its...
Businesses need reliable communication systems. All elements of your business rely on being able to effectively communicate; whether it’s accounting to follow up pending invoices, marketing to send campaigns, sales to follow up leads or operations to contact vendors. Communication is key. Therefore,...
Autotask and RingQ users can now easily integrate the two solutions. Autotask is an IT Service Management (ITSM) system that offers automation, centralized alert management, and remote device control. It also has an inbuilt CRM that allows users to manage their customers and contacts. Thousands of businesses...
AI Provider Requirements RingQ sends as linear 16-bit Pulse-Code Modulation (PCM), which is an uncompressed audio data format (often .raw or .pcm) with audio that is sampled at 16 kHz. Please provide the following: Websocket URL to act as the receiver of AUDIO stream from RINGQ server Please provide...
New RingQ solution brings agility, efficiency, and scalability to customer centric businesses across the United States. Houston, Texas, October 9th, 2024 – RingQ, an experienced provider of business communications technology, today announced the launch of its highly anticipated cloud-based call...