Onboarding portal
Easily connect with your customers and teams. Make all interactions seamless and a memorable experience.
Getting Started & Logging In
Log into your RingQ Web App with the access code
Using the RingQ Smartphone App - Logging in
How to Add the RingQ Click2Call Extension
Users, Extensions & Permissions
Creating a RingQ Extension
How to Create a RingQ User Extension
Setting Up User Permissions in RingQ
Inbound Call Handling
Receiving an Inbound Queue Call on the RingQ Web App
Receiving an Inbound Queue Call on the RingQ App
Receiving an Inbound IVR Call on the RingQ Mobile App
Receiving an Inbound IVR Call on the RingQ Web App
Receiving an Inbound Call to Your Extension on the RingQ Web App
Receiving an Inbound Call to Your Office Extension via the RingQ App
Outbound Calling
Making a Local Outbound Call Using the RingQ Mobile App
Making a Local Outbound Call Using the RingQ Web App
Making an International Outbound Call Using the RingQ Web App
Making an International Outbound Call Using the RingQ Mobile App
Queues, IVRs & Call Flows
Creating and Setting up a Queue in RingQ
Create and Set Up an Interactive Voice Response IVR System for Inbound Calls
Setting Up an Inbound Call Flow and Business Hours in RingQ
CRM & App Integrations
Integrating Salesforce CTI with RingQ
Manage Calls & Contacts in Salesforce with RingQ
Integrating Autotask with RingQ
Route Calls to Autotask from your Queue Settings in RingQ
Using the Cliniko and RingQ integration
Dialers, Campaigns & Broadcasting
How to Add Contacts to a RingQ Auto Dialer Campaign
Broadcasting a call to many recipients in RingQ
AI & Automation
The RingQ AI Agent in Action
Helpdesk portal
If you prefer to read our guides check out our help centre.
