Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
How to Configure the Chat Widget in RingQ Chat Settings
Introduction
This guide explains how to configure the RingQ chat widget using the Chat settings, allowing you to control its appearance and behavior.
Getting Started
1. Log in to the RingQ Admin Dashboard using your administrator credentials.
2. Go to: Settings → Global → Chat Settings → WebChat
Creating a WebChat (Widget Type)
Follow the steps below to create a WebChat configured as a Widget, which allows you to embed the chat interface directly into your website.
1. From the WebChat configuration page, click the “WebChat Create +” button. 
2. The Add WebChat window will open, where you can define the settings for your new WebChat.
3. Fill in all mandatory fields to ensure the WebChat is created successfully.
- In the Name field, provide a descriptive name for the WebChat.
- In the URL field, input the website domain where the chat widget will be embedded.
- Under Type, choose from the available options:
- Widget – for embedding the chat directly into a website
- Plugin – for CMS or platform-based integration.
6. Once created, the WebChat widget will appear in the WebChat list, where you can proceed to retrieve the widget script, customize its appearance, or make further updates.
See Also
- How To Add The WordPress Plugin For The Chat Widget
- Configuring the Web Chat WordPress Plugin
- Adding the Chat Widget Script to a Website
- How to Add and Manage Multiple Web Chats
- Configuring Chat Queues and assign agents
- Opening Web Chats and Replying to Messages
- Retrieving the Chat Widget from RingQ