The RingQ Admin Dashboard
- Introduction
- System Status (Top Graph)
- Purpose
- Explanation
- Usage Tips
- System Resources Overview (Right Side Metrics)
- Usage Tips
- Extensions Overview (Top-Right Circle Graph)
- Purpose
- Usage Tips
- System Information (Bottom Section)
- Quick Reference Icons
- Monitoring & Maintenance Recommendations
- Call Activity Table (New Section)
- Usage Tips
- Summary
Introduction
This guide provides an overview of the RingQ System Dashboard, detailing the layout, purpose, and function of each component. It is designed to help administrators and partners effectively monitor system performance, license status, and extension activity.
System Status (Top Graph)
Purpose
Displays real-time system performance metrics across different operational hours.
Explanation
- The wave graph represents system activity over time (e.g., call traffic, process utilization, or system polling frequency).
- Each dot on the curve indicates a sampled data point (hourly or per-minute interval).
- The higher the peak, the greater the system utilization.
Usage Tips
- Use this to visually detect traffic peaks or system slowdowns.
- Hover over points (in live system) to view exact utilization metrics.
System Resources Overview (Right Side Metrics)
These indicators show the current usage of server resources hosting your RingQ instance.
Metric | Description | Details |
Disk Usage | Indicates used and available storage. | Example: “24% – 54.50 GB free” means 24% of disk capacity is used, leaving 54.50 GB available. |
Memory Usage | Shows the RAM usage of the system. | Example: “42% – 395.02 MB free” indicates moderate memory utilization. |
CPU Usage | Reflects processing activity on the server. | Example: “17.2% – 2 CPU(s)” means two cores are active, with low CPU load. |
Usage Tips
- High values (> 80%) may indicate the need for resource scaling or process optimization.
- Hover over the info icon (ℹ️) for details on current system load.
Extensions Overview (Top-Right Circle Graph)
Purpose
Monitors registration status of all RingQ extensions.
Legend | Description |
Registered (Blue) | Extensions currently connected and active. |
Unregistered (Gray) | Extensions that are offline, unconfigured, or disconnected. |
Example: Total Extensions: 35 Registered: 21 Unregistered: 14
Usage Tips
- Quickly assess system-wide connectivity.
- If many extensions are unregistered, verify network connectivity or device provisioning.
System Information (Bottom Section)
This section provides complete deployment and license information for your RingQ instance.
System Information RingQ
Field | Description |
License Expiry | Deployment type. “Single Tenant (Active)” means this RingQ instance is dedicated to a single client or organization. |
License Key | Unique system license ID. The copy icon |
Partner | The company or entity managing the RingQ deployment (e.g., Foley Cochran Co). |
License Owner | The registered system owner and email contact (e.g., Daria Langley – [email protected]). |
Contact | Support or technical contact number for the deployment. |
Size | The maximum number of users, extensions, or licenses allocated to this system. |
FQDN (Fully Qualified Domain Name) | Your system’s unique web address (e.g., foleycochranco.ringq.ai). |
IP Address | The public IP address of the server hosting the RingQ instance. |
Install Type | Specifies whether the installation is Single or Clustered. |
Inbound Calls | Current number of incoming calls (live metric). |
Outbound Calls | Current number of outgoing calls. |
SIP Port | Network port used for SIP signaling (e.g., 5060). |
Media Ports | Range used for RTP media streams (e.g., 16384–32768). |
Version | The current software build installed (e.g., 8.7.62.63101725 (1157)). |
System Extensions | Indicates if internal system extensions are active ( |
Trunks | Displays registered trunk connections, such as cloudpinas or cloud, with |
Quick Reference Icons
Icon | Function |
Copy to clipboard | |
Indicates a successful or active connection (Trunks, Extensions) | |
Message Counter |
Monitoring & Maintenance Recommendations
1. Check System Usage Weekly
- Monitor CPU and memory usage trends.
- If CPU exceeds 85%, consider increasing vCPU allocation.
2. Review Extension Status Daily
- Ensure majority are registered.
- Investigate unregistered devices for network or credential issues.
3. Validate License & Version
- Track expiration date early.
- Keep the version updated for latest security patches and features.
4. Backup Configuration Regularly
- Especially before major updates or tenant migrations.
Call Activity Table (New Section)
Call Activity status
This panel displays real-time and historical call activity for monitoring and troubleshooting.
Column | Description |
Time | Timestamp of the call (e.g., 10:56:00). |
Color | Visual indicator of call status (e.g., green = active). |
Direction | Indicates whether the call is Inbound or Outbound. |
Caller | Extension or number that initiated the call. |
Outbound ID | System-assigned unique ID for outbound tracking. |
Callee | The destination number or extension being called. |
Type | Type of connection (e.g., Extension, Q Cells). |
Duration | Length of the call (e.g., 00:12). |
Status | Current call state (RINGING, ACTIVE, ENDED). |
Action | Allows termination ( |
Rule | Indicates any routing rules applied (NA = none). |
Route | Shows active call path (NA = default route). |
Usage Tips
- Green highlight = active call in progress.
- Blue rows = calls currently ringing or waiting.
- The
Action button allows you to manually end a call or remove a stuck session.
- “NA” in Rule or Route means no custom routing was triggered.
This table is ideal for real-time monitoring, queue observation, and diagnostics.
Summary
This dashboard gives a comprehensive real-time overview of your RingQ PBX system, focusing on:
- Performance metrics (Disk, Memory, CPU)
- License & partner details
- Extension and trunk registration
- Live call tracking
Together, these elements allow administrators to maintain uptime, monitor performance, and quickly detect anomalies.