RingQ Receives 2025 Contact Center Technology Award from CUSTOMER Magazine
RingQ is honored for improving customer service technology and improving the customer experience
HOUSTON, TEXAS, 7TH AUGUST 2025 — TMC, a global, integrated media company, announces today that RingQ is named as a 2025 Contact Center Technology Award winner, presented by CUSTOMER magazine.
“We are honored to receive the 2025 Contact Center Technology Award from CUSTOMER Magazine,” said Manikandan Chockalingam, CEO of RingQ. “This recognition underscores our commitment to empowering businesses with intelligent, scalable contact center solutions that truly enhance the customer experience. At RingQ, we believe innovation should be practical and impactful—and this award reflects the hard work our team puts into making that vision a reality every day.”
Flexibility & Scalability
Built with flexibility and scalability in mind, RingQ empowers organizations to connect with their customers through voice, video, chat, SMS, and integrations with popular CRMs—all from a single, user-friendly platform.
At its core, RingQ is engineered to reduce complexity and enhance efficiency in both inbound and outbound communications. Whether you’re running a small support team or a high-volume contact center, RingQ offers the tools to streamline workflows, automate routine interactions, and give agents the insights they need to resolve issues faster.
AI Integration
One of RingQ’s key advantages is its seamless AI integration. Features such as intelligent call routing, real-time transcription, sentiment analysis, and smart agent assist enable companies to respond to customer needs more quickly and accurately. The platform’s analytics dashboard offers clear, actionable data to improve performance and customer satisfaction.
Security
RingQ is built with a secure, cloud-native architecture that ensures high availability and compliance with global data protection standards. Its multi-tenant environment also allows service providers and enterprises to manage multiple teams or clients from a single pane of glass.
By combining advanced functionality with ease of use, RingQ helps businesses reduce operational costs, improve responsiveness, and deliver consistent, high-quality customer interactions—anytime, anywhere.
“Congratulations to RingQ for being awarded a 2025 CUSTOMER Magazine Contact Center Technology Award. RingQ has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.”
The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
Results of the 2025 CUSTOMER Contact Center Technology Award will be published in CUSTOMER Magazine online and on TMCnet.
About RingQ (www.ringq.com)
RingQ is a US-based company with decades of experience in business communication technologies. RingQ’s solution offers a comprehensive suite of tools that empower organizations to connect, collaborate, and deliver exceptional customer experiences. With a focus on innovation and customer success, RingQ provides solutions that are reliable, scalable, and secure, helping businesses stay ahead in a rapidly evolving digital landscape.
About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
About TMC
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.
TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.
RingQ Contact:
Bianca Allery
CMO
TMC Contact:
Stephanie Thompson
Manager, TMC Awards
203-852-6800
[email protected]
