Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
Deploying RingQ on AWS Marketplace
Introduction
This guide provides a step-by-step process for launching and configuring a RingQ instance using the AWS Marketplace Amazon Machine Image (AMI). Whether you are new to AWS or familiar with its services, the instructions are designed to walk you through each stage clearly—from checking your existing running instances to deploying a new RingQ server and accessing it through your browser.
Deploying from AWS Marketplace
1. Navigate to https://aws.amazon.com/marketplace/pp/prodview-q7ufgk5l3war4 and log in. If you don’t already have an account, you will need to create one.
2. Go to View purchase options and then click Subscribe.
3. Once you are subscribed, press Launch your software.
4. In the form that follows:
- Select One-click launch from AWS Marketplace.
- Select the Region you want to install RingQ in, usually the closest to you.
- Select the Instance Type of your RingQ installation. For most installations, t3.small will suffice, but for larger installations, you can also use t3.medium or c5.xlarge.
5. Next, press Create security group and fill in a Name and Description for your Security Group, then press Create security Group.
6. Click on Create key pair and in the new tab that opens, press Create key pair again.
7. Fill in a Name for the Key Pair, as well as the type and file format you want, then press Create key pair.
Important: Make sure you save the downloaded Key File, otherwise you may not be able to access your RingQ terminal if required.
8. Close the Key Pair tab that opened and go back to the initial tab and click the refresh button next to Key Pair, then select the Key Pair you created from the drop-down menu.
9. In the Launch section, press Launch and go to your EC2 to monitor the creation progress of your RingQ instance.
10. Once your RingQ instance has been created, Network & Security > Elastic IPs and click Allocate Elastic IP address.
11. Next, in the Network border group, select the Region you created your instance in and press Allocate.
12. Now select the new Elastic IP that was created, and press on Actions > Associate Elastic IP address.
13. In the window that appears select the Instance option and then in the drop-down, select the instance name you have created and press Associate.
14. Now go to Instances > Instances, find your RingQ instance and copy the Public IPv4 address.
15. Open a new tab in your browser and go to https://[IP Address]:8443/license.
16. Enter your RingQ License Key and press Activate.
17. Once the License Activation finishes, your RingQ installation is complete and you can access your instance!