Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
Deploying RingQ in Amazon Lightsail
Introduction
This guide walks you through deploying RingQ on Amazon Lightsail, a simple and cost-effective way to get your communications platform running in your cloud account. Lightsail is recommended for lightweight virtual server setups, making it ideal for hosting RingQ without the overhead of complex infrastructure management. By the end of this guide, you’ll have a fully functional RingQ instance deployed and ready to use.
Creating a Lightsail Instance
1. Navigate to https://lightsail.aws.amazon.com and log in. If you don’t already have an account, you will need to create one.
2. Go to Instances and here press Create instance.
3. In the Instance creation form:
a. Select the region to create your RingQ installation.
b. Select Linux/Unix platform and under Operating System (OS), select Debian 11.
c. Select a SSH Key. If you don’t have one, create one. Important! Save your Private Key, otherwise you will not be able to connect to your instance.
d. Choose Dual-stack network type.
e. For the instance size, for most installations 2 vCPUs / 2 GB RAM should suffice, but for larger installations choose either 2 vCPUs / 4 GB RAM or 4 vCPUs / 16GB RAM.
f. Set a name for your RingQ instance.
g. Click Create Instance.
4. Go back to the Instances menu and wait until your instance is Running, then click on your instance’s menu and select Manage.
5. Next go to the Networking tab and create 2 new Firewall Rules:
- Create 2 Firewall Rules:
- All TCP
- All UDP
- Disable IPv6.
6. Go back to the Instances menu again and press the console button to open the terminal.
7. In the Console window that has opened, type the following commands:
sudo su
wget -O /usr/local/bin/ringq_installer.sh https://download-global.ringq.ai/ringq_installer.sh
chmod 777 /usr/local/bin/ringq_installer.sh
/usr/local/bin/ringq_installer.sh
8. In the prompt that appears, type in your RingQ License Key and press Enter.
9. Wait until the installation is finished and don’t close the window. The installation process can take up to 40 minutes.
10. Once the installation finishes, open your browser and navigate to the address shown. If your browser shows you a warning, select the proceed option so that it takes you to the website.
11. Enter your RingQ License Key and press Activate.
12. Once the License Activation finishes, your RingQ installation is complete and you can access your instance!