Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
The AI Listener Feature
Introduction
This guide explains how to use the AI Listener feature in RingQ Meet. AI Listener provides real-time transcription of meeting audio and generates summaries to help capture and review key discussion points.
You’ll learn how to enable AI Listener during a meeting and access transcripts and summaries after the meeting ends.
Activating the AI Listener tool
1. Before entering a meeting, a confirmation prompt will ask if the room owner wants to activate the AI Listener. Check the boxes to activate.
2. You can also enable the AI Listener during the meeting. Click on the AI Listener button in the meeting controls – bottom right corner – as shown above.
More Options
- Meeting Details: provides information such as the date, time, and agenda of the meeting. It’s essential for understanding context before engaging with the AI Listener.
- Live Captioning: transcribes spoken dialogue in real-time, displaying captions on screen. This helps participants follow discussions more easily, especially in noisy environments or for those with hearing impairments.
- Summarize Meeting: this feature uses AI to generate a concise overview of key points discussed, action items, and decisions made during the meeting.