Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
Installing RingQ on a Dedicated Hardware Device
Introduction
This guide explains how to install RingQ on a dedicated hardware device. Ideal for small on-premises deployments, this setup allows you to maintain complete control over your communications environment while benefiting from RingQ’s full feature set and reliability.
Installing Debian 11
1. Download the Debian11 ISO file: https://download-global.ringq.ai/RingQ-8-7-xxx.iso.
2. Convert the USB Drive with the RingQ ISO into a bootable device using Rufus software. Download Rufus from Rufus. Official Website.
3. Boot from the USB on the device.
Note: The WAN interface should have an internet connection to connect to the license server.
4. Choose the primary network interface.
5. Enter the root password. Note down the password, as it will be used to log in via SSH.
6. Re-enter the same root password for verification.
7. To partition the disk, select the method “Guided – use entire disk”.
8. Select the “Virtual Disk” for the partition. (The Disk Name can vary based on device model).
9. Select the Partitioning scheme as “All files in one partition”.
10. Select the option “Finish partitioning and write changes to disk”.
11. Select “Yes” for writing the changes to disk.
Configuring RingQ
1. Enter the “License Key” for RingQ.
2. Installation will begin and take approximately 15 minutes to complete.
3. After the RingQ file is installed, log in to the URL http://IPAddress/license.
4. Enter the license key and activate.