Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
Fanvil IP Phone Auto-Provisioning
Introduction
Auto-provisioning Fanvil IP phones with RingQ simplifies deployment, saves time, and ensures consistent configurations across your devices. Instead of manually entering SIP credentials and settings on each phone, RingQ’s provisioning system automatically applies the correct configuration as soon as the phone connects to the network.
This guide walks you through the step-by-step process of setting up auto-provisioning for Fanvil IP phones with RingQ — from preparing your RingQ account and phone details to confirming successful registration. Whether you’re deploying a single device or managing hundreds, this method helps streamline setup, reduce errors, and get your phones operational in minutes.
Access the IP Phone Web Interface
1. Connect your Fanvil IP Phone to the same network as your computer.
2. On your browser, type the IP address of the Fanvil IP Phone (e.g., 192.168.100.xxx) in the address bar.
3. Enter the Username and Password to log in to the web interface.
Obtain the Phone’s MAC Address
1. Connect your Fanvil IP Phone to the same network as your computer.
2. On your browser, type the IP address of the Fanvil IP Phone (e.g., 192.168.100.xxx) in the address bar and log into the web interface.

3. Once logged in, locate and copy the MAC Address of your IP Phone. You can also find the MAC Address on the back label of the phone device.
Register the Device on RingQ Auto Provision

1. Log in to your RingQ Web Portal.
2. Navigate to Auto Provision.
3. Input the MAC Address of your IP Phone into the designated field.
4. Click the Add button to register the device.
5. Select your timezone and STUN server and click on “Update”.

6. Click the Copy button beside the Fanvil section to copy the provisioning URL.
Auto Provisioning the IP Phone

1. Return to the Fanvil web interface.
2. Go to System> Auto Provision > Static Provisioning Server.

2. In the Server Address field, paste the URL copied from RingQ.
3. Set the following options:
a. Protocol Type: HTTPS
b. Update Mode: Update at Time Interval
4. Click Apply to save your configuration.
5. Then click Static Provision to confirm the setup.

6. Navigate to the Function section on the left hand menu and click the Auto Provision button. The device will now download its configuration from the RingQ server.
Verify the Provisioning Status

1. Go to the Line Status page on the IP Phone interface.
2. Confirm that the Auto Provision process was successful. The phone should now display the registered RingQ account and be ready for use.