Plans & Pricing
Free Trial
FREE
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14 Day Free Trial
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Up to 10 users
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Free Web Meetings
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Easy Setup
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Hosted by RingQ
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iOS & Android Apps
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Contact Center Features
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AI Features
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Start with Free & Upgrade
Enterprise Single-Tenant
FLAT FEE
Per Month/Year
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Downloadable ISO - Debian
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Your Cloud Account
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Unlimited Features
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Unlimited Users
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Unlimited Messages
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Volume Discounts
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Auto Dialer
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External AI Provider
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Salesforce CTI Dialer
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Minimum 10 channels/annum
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Additional channels - sets of 5
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Bring your own VoIP provider (BOV)
Enterprise Multi-Tenant
PER USER
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Downloadable ISO - Debian
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Your Cloud Account
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75 Instances / Server
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1500 Users / Server
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Unlimited Features
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Unlimited Messages
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Auto Dialer
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External AI Provider
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Salesforce CTI Dialer
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Bring your own VoIP provider (BOV)
See all features
Account Set-up
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Easy Account Registration / Administration | ||
| Users / Extensions | Unlimited | Unlimited |
| Admin Role | Unlimited | Unlimited |
| Manager Role | Unlimited | Unlimited |
| User devices | Unlimited | Unlimited |
| Voice Channels per DID | Unlimited | Unlimited |
| User Teams | Unlimited | Unlimited |
| Ring Queues | Unlimited | Unlimited |
| Recording Storage facility | Unlimited | Unlimited |
| Phone Number | Unlimited | Unlimited |
| Additional Admin Roles | Unlimited | Unlimited |
| Additional Manager Roles | Unlimited | Unlimited |
| Additional Supervisor | Unlimited | Unlimited |
| Additional Agents | Unlimited | Unlimited |
| Additional DID's | Unlimited | Unlimited |
| Additional Channels per pack of 5 additional | $10pm | $10pm |
| Minutes for Standard Domestic Calls | ||
| Free iOS & Android App | ||
| Company Directory | ||
| Free 24/7 Support | ||
| Global Office Hours |
Deployment
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| On-premises installation | ||
| Hosted by RingQ | ||
| Self-Host in your Cloud |
Essential Communication Tools Voice
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Smart DID Routing | ||
| Dialing | ||
| Receive Calls | ||
| Voicemail | ||
| Custom Voicemail Greeting | ||
| Voicemail by Email | ||
| Call Waiting | ||
| Caller ID | ||
| Call Forwarding | ||
| Basic Conference Calling | ||
| Redial | ||
| Blind Call Transfer | ||
| Attended Call Transfer | ||
| BLF (Busy Lamp Field) | ||
| Speed Dial | ||
| Mute Call | ||
| Basic Auto Attendant | ||
| Caller On Hold | ||
| Do Not Disturb (DND) | ||
| Call Recording | ||
| Ring All Devices |
Enhanced Calling Features
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Included RingQ Strategies |
Ring All Random Round Robin Longest Idle Agent Least Talk Time Fewest Calls Random Skill-Based Routing Skilled Low - High Skilled Base Round Robin Skill Based Fewest Answered Skilled Progressive Top Down |
Ring All Random Round Robin Longest Idle Agent Least Talk Time Fewest Calls Random Skill-Based Routing Skilled Low - High Skilled Base Round Robin Skill Based Fewest Answered Skilled Progressive Top Down |
| Queue SLA Breach Notification | ||
| Music on hold | ||
| RingQ Announcement | ||
| Announce Position in Queue and estimated waiting time | ||
| Message on Hold | ||
| Multi-Level Auto Attendant | ||
| Call Divert | ||
| Call Recording Option | ||
| Advanced Conference calling | ||
| Call Screening |
Messaging
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Chat GPT Integration |
Contact Centre Features
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Customer Directory | Unlimited | Unlimited |
| Call Script | ||
| Call Pop Up | ||
| Call Journalling | ||
| Call Recording Within Customer Record | ||
| Basic Wallboard | ||
| Aux Codes | ||
| Wrap-Up Codes | ||
| CRM Integration | ||
| Call Observe | ||
| Call Consult | ||
| Call Take Over | ||
| Advanced Wall Board | ||
| Click to Call | ||
| Timezone by Queue / Agent | ||
| CTI Dialler | ||
| Start / Stop Recording | ||
| RingQ AI Call Transcription | ||
| RingQ Call back | ||
| Auto Dialer | $2500 + $800 setup | $2500 + $800 setup |
Support
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Installation | $300 | $300 |
| Support Ticket | $100 | $100 |
| Bundled ongoing support |
Reporting
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Basic Call Report | ||
| Web Chat Report | ||
| SMS Reporting | ||
| Advanced Analytics and Reports | ||
| Aux Code Reports | ||
| Wrap-Up Code Reports | ||
| Call Back Reports |
RingQ Meet
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Video Conferencing | ||
| White Board | ||
| Meeting Chat | ||
| Mobile App IOS / Android | ||
| Schedule meeting | ||
| AI Listener (Meeting Summariser) | ||
| Share Screen | ||
| Remote Support | ||
| Webinar |
RingQ AI
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| Unmanned IVR (Human Like AI) | ||
| Call conversation Summary | ||
| Sentiment Analysis | ||
| Rate the call | ||
| VoiceMail to Text | ||
| Integrate Chat with AI |
Security
| Detailed pricing overview | Enterprise | Multitenant |
|---|---|---|
| QR Code Mobile Device Registration | ||
| Number Blocking | ||
| Allowed Countries list | ||
| IP Block | ||
| Trusted Devices | ||
| Pin-based Dialing | ||
| RingQ SSO | ||
| Google SSO | ||
| Microsoft SSO | ||
| Audit Logs |
