RingQ Web Guides

Guides On how to Use and Access the Web Dialer

Dialer User Guide

This guide will help you understand and effectively use the dialer system, whether you're an Owner, Manager, Supervisor, or Agent in a call center. The dialer streamlines call management, improves efficiency, and enhances communication within your team.

 


 

Getting Started

Accessing the Dialer:

Log In: Enter your credentials to access the RingQ app management system.

Navigate to Dialer: Go to the main dashboard or menu and click on "Dialer on the lower right corner of the page."

 


 

Dialer Interface Overview

Visual Appearance of the Dialer Pop-up

When the Call Center Dialer pop-up appears, it offers a streamlined and user-friendly interface designed for efficient call handling. Here’s a description of its features and layout: